POSITION SUMMARY:

The New York Film Academy (NYFA) New York City campus is seeking an Admissions Outreach Representative who will be responsible for identifying and recruiting students and applicants for Admissions to the institution, in accordance with State laws and accreditation regulations and consistent with the highest ethical standards.

The ideal candidate must be familiar with all aspects of the admissions process and will discuss topics such as program requirements, policies, and other admissions questions. The candidate will also be responsible for admissions, outreach, relationship building, and the creation of networking opportunities with teachers, counselors, students, and families through travel in a given territory. The candidate should be a dynamic communicator, with the ability to represent the NYFA in large-scale presentations, one-on-one appointments, college fairs, conferences, and various recruitment events; and must thrive in a fast-paced, demanding and creative atmosphere providing services to our diverse students from around the world. Time management, flexibility, meticulous organizational skills, and the ability to work independently as a motivated self-starter are all crucial for success in the position.

REPRESENTATIVE RESPONSIBILITIES:

The following responsibilities are general duties that a particular employee in this position may or may not be required to perform. The day-to-day duties required of this position may vary.

• Recruiting prospective students through visiting high schools, community colleges, college virtual and in person events, making presentations, virtual fairs, and college fairs within a designated territory. Recruitment events coverage will require availability in evenings and weekends

• Coordinate, schedule, and attend school visits and identify untapped markets within your territory.

• Managing, staffing, ensuring followup and reporting on Thespian Events/Talent Conventions/Conferences

• Utilizing the CRM (TargetX) to input and analyze prospective student data, event summaries and other pertinent relevant data.

• Respond to prospective students interest, by email or phone andguiding them through the admissions process

• Creating and maintaining professional relationships with school counselors, transfer counselors, teachers and others that are involved in the recruitment process

• Remaining in contact with prospective students through multiple opportunities, including individual appointments, telephone, email, texting and video/virtual chat.

• Give input and feedback on admissions and recruitment strategies

• Assist with special projects as assigned

• Perform other duties as assigned

KNOWLEDGE AND COMPETENCIES:

• Strong customer service skills with the ability to meet and serve the public, both in person and by telephone, tactfully and effectively.

• Strong interpersonal skills to communicate with prospective students & parents.

• Strong organizational abilities, verbal and written communication skills, and attention to detail required.

• Must be able to deal effectively and diplomatically with various constituencies, treating all colleagues and clients in accordance with NYFA principles of equity, diversity and inclusion.

• Must demonstrate reliability, versatility, flexibility, and work independently with minimum supervision.

• Understand written procedures, write routine documents, and speak clearly; and understand multi-step written and oral instructions.

• Ability to communicate effectively both orally and in writing.

• Excellent interpersonal skills with demonstrated ability to develop and maintain positive working relationships with individuals from diverse backgrounds.

• Excellent written and verbal communication skills

• Excellent organizational/time management skills and attention to detail.

• Excellent skills in database management and record keeping.

• Ability to work well in a team atmosphere.

• Must be flexible with ability to work nights and weekends

• Ethical / Honest - evidence of the practice of a high level confidentiality.

• Service and Action oriented does what it takes to meet the expectations of customers.

• Collaborative enlists information from all sources to ensure the best solution to an issue.

EDUCATION, EXPERIENCE and CERTIFICATION:

• Bachelors Degree. Experience may substitute for required education up to four (4) years.

• Experience in admissions recruitment or sales.

• Experience working in a higher education or college setting.

• Experience working in a fast pace, multi-tasking, results drive environment with attention to detail.

• Valid passport & drivers license required.

• Intermediate proficiency with Microsoft Suite Word, Excel, PowerPoint.

REPRESENTATIVE MACHINES, TOOLS, EQUIPMENT AND/OR SOFTWARE USED:

The following machines, tools, equipment and / or software are commonly, but not always, associated with the performance of this position. Actual machines, tools, equipment and/ or software used will vary.

• Microsoft Office Suite - Word, Excel, Outlook, Power Point

• Zoom

• Google Suite – Google Docs, Sheets, Slides, Drive, Mail, Calendar, Classroom

• Apple Products (i.e. Mac, iPad, etc.)

ENVIRONMENTAL / ATMOSPHERIC WORKING CONDITIONS:

The following environmental / atmospheric working conditions are commonly, but not always, associated with the performance of this position. The actual working conditions will vary.

• Higher Education Setting.
• Theater, Outdoor/Indoor Film Set/Shoot environment.
• Sit for long/high periods of time to perform various computer/administrative tasks.
• Reasonable dexterity of hands and fingers to operate and/or manipulate computer keyboard and other office equipment as well as film equipment.
• Subject to standing, walking, sitting, bending, reaching, kneeling, pushing and pulling, and manual dexterity.
• Verbally and effectively communicate utilizing face-to-face contact and telephones.
• Lift, carry, push and/or pull Boxes/Equipment/Supplies/Set Pieces/Stage Flats/Furniture weighing up to 30 lbs.
• Travel as needed.
• Attention and alertness as well as silent presence of necessary assistance during lectures.
• Personal phone usage restricted unless required per NYFA duties.