M-F 37.5 hrs per week
Overtime Required
Unpaid Lunch Break
Work required on a NYS Holiday
No Travel Required
No Parking Provided
Business Casual and footwear to perform tasks in a safe manner.
Other Tasks related to the work
Salary to commensurate with job experience.
Job Description:
Evaluate External Appeal applications for eligibility based on requirements in Insurance Law Article 49. Request necessary information from appropriate party and respond to questions about the process. Investigate complaints against regulated insurance companies, applying mandates in Insurance Law and provisions in the approved policy. Request necessary information from appropriate party and communicate findings when the investigation is complete. DFS will train the paralegal on the internal process and applicable Laws.
Duties:
• Screen requests for Appeals in accordance with the Federal No Surprise Act.
• Screen requests for External Appeal in accordance with Insurance Law, Regulation and the established protocols.
• Act as liaison using written and verbal communication for administrative processes with consumers and representatives of financial entities.
• Keep electronic case files updated, complete and organized.
• Research, process and resolve consumer and provider complaints.
Skills/Qualifications:
• Excellent writing and communication abilities are preferred.
• Should be a self-starter, outgoing and team-oriented.
• Strong attention to detail and organizational skills are a must.
• Ability to understand legal mandates
• Ability to work effectively and professionally with higher level management staff is essential.
• Computer proficiency in Microsoft Office Suite, including Outlook, Word, Excel, etc. is a mandatory component of the assignment.
• Reliability, and time and attendance is critical.
• Must have knowledge of basic legal processes; legal terminology and legal
forms; legal research techniques; ability to read, understand and interpret laws, legal documents and other
written material.
• Paralegals must possess paralegal certification. Legal assistants must possess a minimum
of an associate degree in legal assistance OR an associate degree and a certificate of completion of a Legal
Assistant Certificate Program from an accredited college.
New Wave People is an Equal Opportunity Employer (EEO).
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About the Company:
New Wave People

New Wave People, Inc. (NWP) is an established Woman Owned Small Business (WOSB), Minority, and Economically Disadvantaged (EDWOSB) business. We are recognized by diverse organizations for our many contributions to the business world and the communities we serve. We have been honored among the Top 100 Hispanic-owned businesses in the United States by DiversityBusiness.com. New Wave People provides professional contingent staffing for both short-term, or long- term assignments. Our clients may request one contractor from us, or an entire project team with management oversite. We offer a wide variety of personnel to government and corporate clients nationwide. NWP’s management team with over 130 years of staffing industry experience is very proud to deliver quantifiable results to our clients and our employees exemplifying our commitment to business excellence and community.

Company Size:
100 to 499 employees

Industry:
Staffing/Employment Agencies

Founded:
2000

Website:
http://www.nwpusa.com/