2 Service Dispatcher Jobs in Plainfield, IN
New Wave Home Solutions is Hiring a Service Dispatcher Near Plainfield, IN
Join the New Wave Home Solutions family and experience more than just a job - embark on a fulfilling career journey with a company that values your growth, well-being, and success! At New Wave Home Solutions, we go beyond HVAC solutions; we foster a supportive and rewarding work environment where your contributions are recognized and celebrated.
Why work with us?
- Fun and Collaborative Environment: While we are dedicated to providing exceptional service to our clients, we also believe in fostering a fun and collaborative work atmosphere. Join our team and enjoy socializing in our open office space, where camaraderie is at the heart of our success.
- Comprehensive Competitive Benefits Package: We understand the importance of your well-being. That's why we offer a comprehensive benefits package, including medical, dental, vision, and AFLAC insurance. Your health and happiness matter to us.
- Investment in Your Growth: We believe in the continuous development of our employees. Enjoy the opportunity for continuing education and reimbursement options, ensuring you stay at the forefront of industry trends and advancements.
- Performance-Based Bonuses: Recognizing and rewarding excellence is our commitment. Experience the satisfaction of earning performance-based and spiffs based on ancillary sales, celebrating your hard work and dedication.
What we offer:
- 70% employer covered medical, dental, and vision insurance
- AFLAC benefits include long-term/short-term disability, accidental, life, and cancer insurance
- 1-week vacation in the first year accrued on day one, usable after 90 days. Additional vacation time is provided based on tenure
- 6 Paid Holidays
- Uniforms provided
- In-house training
- Continuing education through our supplier
Pay Range: $19.00/hr to $24.00/hr depending on experience
Requirements:
- High school diploma or equivalent
- 3 years of experience in reception, customer service, dispatching, and/or equivalent
- Advanced customer service skills
- Professional phone skills
- Energetic personality
- Strong proficiency in MS Office
- Highly organized and detail-oriented
- Ability to multitask
- Geographical knowledge of sales area or map reading skills
- Must be able to work independently
Responsibilities:
- Schedule and coordinate all service calls as calls are received
- Update customer profiles as information is received
- Type service contract proposals for new customers
- Maintenance of the maintenance agreements, including billing, scheduling, and staging of materials, database information, and renewals
- Order parts for special orders
- Follow up on all pending and recommended work with customers and technicians
Job Summary
Full Time
$38k-47k (estimate)
02/02/2024
07/08/2024
The job skills required for Service Dispatcher include Customer Service, Billing, Scheduling, etc. Having related job skills and expertise will give you an advantage when applying to be a Service Dispatcher. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Service Dispatcher. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Service Dispatcher positions, which can be used as a reference in future career path planning. As a Service Dispatcher, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Service Dispatcher. You can explore the career advancement for a Service Dispatcher below and select your interested title to get hiring information.
If you are interested in becoming a Service Dispatcher, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Service Dispatcher for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Service Dispatcher job description and responsibilities
Service Dispatchers manage customer phone calls and organize service calls such that HVAC Technicians can move efficiently from job to job throughout the day.
01/20/2022: Wilmington, NC
Service Dispatchers are office professionals who oversee HVAC Technicians' work and direct them to jobs that require attention.
02/07/2022: Washington, DC
The service dispatcher will also ensure that the necessary tools and parts are ready for the job.
02/27/2022: Moline, IL
Service dispatchers prioritize service requests and schedule jobs accordingly to address the most urgent customer needs as quickly as possible.
03/04/2022: Binghamton, NY
Analyzes a customer's service needs and refers to other service or technical departments for follow up as needed.
03/06/2022: Memphis, TN
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Service Dispatcher jobs
Moreover, the management will need to train technicians and the dispatcher to work together.
02/17/2022: Billings, MT
Other duties usually seen on a Service Dispatcher resume example are relaying work order and messages, communicating with work crews, addressing customer questions, and maintaining records of service requests.
02/23/2022: Peoria, IL
Analyze how jobs are being assigned, scheduled and re-scheduled.
01/28/2022: Atlantic City, NJ
Typically requires a high school diploma or equivalent.
03/24/2022: New Suffolk, NY
Dispatchers need the technological skills to use computers, software, radios and recording equipment.
02/22/2022: Gary, IN
Step 3: View the best colleges and universities for Service Dispatcher.
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