Description

SOUTH CONGRESS HOTEL is hiring for an ON-CALL BANQUET HOUSEPERSON

The living room for the neighborhood, South Congress Hotel is an 83-room boutique hotel designed to be a hub of activity for the community. A place for travelers and locals alike, the hotel has three restaurants, a coffee bakeshop, rooftop pool, award-winning Lobby Bar, and two retail spaces, in addition to a range of community events programming open to all. All locally owned, all right at the doorstep of Austin's favorite street.

JOB OVERVIEW

South Congress Hotel is located a mile from the Austin Convention Center and walking distance from some of the city’s most iconic venues. The event space at South Congress Hotel features a versatile indoor and outdoor space, courtyards, gardens, and pre-function room that can accommodate private events for up to 450 guests.

The primary responsibility of this role is to ensure that banquet and event spaces are properly set up and maintained according to the client's requirements and the hotel's standards. The role involves various physical tasks and attention to detail to create a welcoming and organized environment for guests and events. Banquet house persons play a critical role in creating a positive guest experience during events and functions. This role works behind the scenes to ensure that everything is prepared and organized to make events successful and memorable.

What you'll do: 

• Event setup: Arrange tables, chairs, linens, and decorations as per the event's floor plan and specifications
• Equipment handling: Transport and set up equipment, staging, and other required items for events
• Table setting: Properly arrange table settings, including utensils, glassware, and napkins
• Cleaning and maintenance: Keep the banquet area clean and tidy during and after events, including clearing used dishes and trash
• Teamwork: Collaborate with the banquet team, including servers and coordinators, to ensure smooth event execution
• Flexibility: Being adaptable to handle last-minute changes and adjustments to event setups
• Guest service: Being attentive to guests' needs and promptly addressing any concerns or requests during events
• Communication: Communicate effectively with peers and banquet captains to ensure events run smoothly and efficiently
• Physical stamina: Must be capable of lifting and moving heavy furniture and equipment as needed

Who you are: You are a master at first impressions and setting the tone. You enjoy the hustle and bustle of working in a fast-paced environment in which you can create positive experiences and leave lasting impressions. You love being on your feet and getting in your 10k daily steps.

BENEFITS

We are proud to offer competitive wages and the following benefits for full-time employees:

• Up to 3 weeks paid time off annually
• 50% off discount at most New Waterloo restaurants
• Health, vision dental benefits
• 401K matching
• Paid holidays
• Volunteer pay
• Tuition reimbursement
• Referral bonuses
• Discounts at our shops, hotels local partnerships

ABOUT NEW WATERLOO

New Waterloo is an independent hospitality development management company. We make places that create positive impact within the communities in which we live, work, play, and call home. Our brands include: South Congress Hotel, La Condesa, Sway, Cafe No Se, Manana, Maie Day, Otoko, Watertrade, Il Brutto, Butler Pitch & Putt, Waymore's Guest House & Casual Club, Hotel Revival, El Capitan Hotel, and Albert Hotel.

New Waterloo is an equal-opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Qualifications