If you are mission driven and want to help the lives of people in your community, we have a place for you on our Team!

The Case Manager advocates for, and assists clients with, gaining access to needed medical, social, educational, or other services to address identified needs and achieve specific goals. The Case Manager provides ongoing assessment and support to engage potential clients and promote links to services during a critical engagement point. The Case Manger provides referrals and information to increase education for clients and families on available resources, increase support networks, and coordinate care among multiple service providers such as Drug Court, Mental Health/Substance Abuse Treatment Team, Department of Community Based Services, Juvenile Justice, schools and health care providers. The Case manager participates as a member of a team established to respond to population specific areas, i.e., adolescent and adult substance use, seriously mentally ill adults, or youth with severe emotional disabilities. The Case Manager maintains regular direct and indirect contact with clients and others who play a significant, vital role in the client’s life.

Required Education and Experience

• Bachelor’s degree in psychology, social work or other behavioral science related field
• SMI Adults and SED Child case managers must have one year of full-time employment experience working directly with adults / children in a human service setting post degree. A Master’s degree may be substituted for this experience
• Substance Use case managers must demonstrate one year of full-time employment experience working directly with individuals in a human service setting post degree. A Master’s degree may be substituted for this experience
• Deaf and Hard of Hearing case managers must demonstrate proficiency in American Sign Language. Must demonstrate receipt of an Advanced or above rating on the Sign Language Proficiency Interview (SLPI). Must have one year of full-time employment experience working directly with adults / children in a human service setting post degree
• Must complete a Targeted Case Management certification program offered and approved by the state within six months of employment
• Valid driver’s license, reliable operating transportation, and proof of current auto insurance

Preferred Education and Experience

• Master’s degree
• Knowledge of mental health issues, substance use issues, and community supports
• Knowledge of Person-Centered Recovery based interventions in Case Management services

Essential Functions

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Case Management/Rehabilitation/Psychosocial Care 

• Provide direct face-to-face services to link clients to resources and programs to address identified needs
• Assist clients in developing a Person-Centered Recovery plan of care
• Provide ongoing monitoring to ensure services are being furnished in accordance with the plan of care
• Provide advocacy services on behalf of clients and their families

Collaboration and Communication

• Participate in team and treatment planning meetings to assist clients with identifying and attaining their goals
• Collaborate, coordinate, and provide resources for individual clients as an extension of the team services
• Serve as a community liaison to link clients to services in the community and assist client in building family, friends, and community relationships
• Serve as liaison between clients and the recovery team
• Inform supervisor, and other members of the team as indicated, of issues/concerns related to individual clients

Outreach

• Attend community meetings and committees to provide education and resources to people in the community
• Engage community partners and advance relationships in regard to mental health and substance use disorder services and education

Documentation

• Document to meet medical necessity and joint commission standards
• Maintain accurate, thorough records on all assigned cases
• Present documentation in a timely manner to assist clients in evaluating progress

While we welcome all to apply, there are some position specific background stipulations that must be met to comply with various regulatory and contractual requirements.

New Vista prohibits discrimination and harassment against any applicant, employee or contractor based on sex, race, color, age, national or ethnic origin, religion, physical disability, mental disability, genetic information, marital status, sexual orientation, gender identity or expression, citizenship, pregnancy or maternity, protected veteran status, or any other basis prohibited by applicable federal, state or local law. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, working conditions, promotion, termination, layoff, recall, transfer, leaves of absence, wage and salary administration, employee benefits and training. It is also the company’s policy to prohibit all forms of retaliation against any individual who has complained of harassing or discriminatory conduct, encouraged another to complain, participated in an investigation into such complaints, or opposed unlawful discrimination.