7 Customer Service Specialist Jobs in Duncansville, PA
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New Pig Corporation is Hiring a Customer Service Specialist Near Duncansville, PA
CUSTOMER SERVICE SPECIALIST
At New Pig, we trust and believe in the power of committed, enthusiastic employees. We are currently searching for fun-loving employees with excellent verbal and written communication skills.
The Customer Service Specialists provide top-notch service by providing product, cost, and delivery information to our customers. Customer Service Specialists will also recommend products and services by discovering customers’ stated and unstated needs.
These positions will be located in Duncansville and are eligible for shift differential pay.
There are TWO available work schedules to choose from:
5 days a week 11:30am – 8:00pm
-OR-
4 days a week 9:30am – 8:00pm
Essential Duties & Responsibilities:
- Answer incoming customer inquiries, including phone, e-mail and chat interactions
- Process customer orders through computer systems
- Grow sales by making order level offers
- Provide basic product information to customers
- Quote prices and delivery information to customers
- Research and resolve order exceptions
- Ensure that customer expectations are exceeded on every contact with New Pig
- Adhere to New Pig’s Safety, Environmental, and Quality standards
- High School diploma or equivalent
- Previous customer service and sales experience highly preferred
- Ability to communicate in an outgoing, poised, and persuasive manner
- Exceptional customer service abilities
- Keyboarding experience and familiarity with computer software systems
- Ability to deliver quality work on a consistent basis
- Ability to produce detailed work based on established standards, guidelines, and procedures
- Ability to work in a fast-paced and repetitive work environment
Low cost BCBS insurance. Paid time off - vacation, sick, personal. Eligible 1st day of month following hire date.
401(k) retirement savings profit sharing & bonus opportunities.
Fantastic company culture, strong leadership, advancement opportunities, continuous improvement atmosphere, discounts on New Pig products, onsite fitness center, and many other perks!
Job Summary
Full Time
Business Services
$36k-46k (estimate)
09/21/2023
05/29/2024
newpig.com
BREDA, NOORD-BRABANT
200 - 500
1985
R. A. MCSKIMMING
<$5M
Business Services
Related Companies
The following is the career advancement route for Customer Service Specialist positions, which can be used as a reference in future career path planning. As a Customer Service Specialist, it can be promoted into senior positions as a Customer Service Team Leader that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Specialist. You can explore the career advancement for a Customer Service Specialist below and select your interested title to get hiring information.
If you are interested in becoming a Customer Service Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Service Specialist for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Service Specialist job description and responsibilities
Customer service specialists also listen to customer feedback and ensure that these are logged properly so that proper departments will be able to receive them.
02/03/2022: New Britain, CT
Maintained excellent customer relations and developed customer rapport * Resolved customers complaints on as needed basis * Effectively developed telephone communication skills.
01/27/2022: Lowell, MA
Customer agents talk to customers on behalf of businesses and companies.
01/30/2022: Rockford, IL
They help customers with their queries and complaints.
02/04/2022: South Bend, IN
A certified customer service specialist has a customer service job that entails speaking with customers regarding their orders or possible complaints.
01/31/2022: Rapid City, SD
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Service Specialist jobs
Certified Customer Service Specialist (CSS).
02/10/2022: Toledo, OH
Communicate as efficiently as possible.
01/12/2022: Gary, IN
Build lasting relationships with VIP users, develop open channels of communication and become a reliable advisor.
02/13/2022: Galveston, TX
Position requires thorough knowledge of product lines and the ability to exceed customer expectations.
02/17/2022: Pascagoula, MS
6-12 months of customer service experience and/or training; or equivalent combination of education and experience.
02/28/2022: Laramie, WY
Step 3: View the best colleges and universities for Customer Service Specialist.
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