We are, a freestanding, physician-owned, comprehensive cancer center based in Albuquerque, NM with a satellite clinic in Gallup, New Mexico. We are an Oncology Medical Home, with a focus on early intervention for patient symptoms, resulting in low hospitalization rates. Our Physicians have won Top 10 Docs in the city of Albuquerque multiple times.

As a successful Medical oncology and Radiation oncology practice, we have expanded our medical practice to include Survivorship, palliative care, Primary Care, Rheumatology, Pulmonary, Urology and Sleep Center.

Make a difference in the lives of patients by joining a physician-led, partnership organization with a patient-centered and evidenced-based medicine approach. You will have the tools, resources, and professional freedom you need to deliver outstanding patient care.

POSITION SUMMARY:

The RO New Patient Chart Prep reflects NMOHC’s philosophy and dedication to superior healthcare and physician assistance. This position must demonstrate sensitivity, professionalism and confidentiality while assisting physicians and in their communications with patients and outside vendors. This position reinforces and adheres to the core values of the company’s mission and vision statement.

ESSENTIAL FUNCTIONS:

Reasonable Accommodations Statement:

To perform this job successfully, an individual must be able to perform the essential duties satisfactorily. Reasonable accommodation may be made to enable qualified individuals with disabilities to perform the essential functions. There will be a general training/on-boarding period provided to ensure a successful transition into the new role.

Primary Functions Statement(s):

• Initiates contact with referring physician and associated physician offices via telephone to request records.
• Faxes all requests with authorizations as required for requested records.
• Reviews all medical reports received to ensure records are complete and ensures no missing documents.
• Receives all records via scanned images, scanned paper records, CD, or patient hand delivered.
• Maintains records and organizes them for NMCC providers as outlined in the diagnosis.
• Scans all required records prior to new patient visit to NMCC.
• Researches and obtains information for all new patients including but not limited to all required test results, correspondence, dictation, and outside records by contacting outside facilities.
• Periodically checks for the receipt of requested information.
• Prepares the new patient’s electronic medical record with information obtained by scanning all pertinent medical information obtained.
• Responds to questions or requests for charts and missing test results.
• Responds to “Tasks” assigned in EMR.
• Documents all information in computer and new patient registry when applicable.
• Assists the RO New Patient Coordinator with retrieving all medical record requests until they are obtained, appropriately scans documents (laboratory, radiology, pathology, pertinent progress note and history).
• Assists in the retrieval process of all new patient records, including but not limited to transcription, hospital/D/C notes, Labs, Scans, Radiology Reports, X-Rays/Films, biopsy, and path reports, etc.; follows through with those requests to ensure chart preps have the records available for the patient’s initial visit to the facility.
• Assists with scanning new patient information into OncoEMR.

Secondary Functions Statement(s):

• Provide back-up coverage for RO New Patient Chart Prep, Patient Care Coordinators, and Medical Assistants.

POSITION QUALIFICATIONS:

Competency Statement(s):

• Accuracy - Ability to perform work accurately and thoroughly.
• Active Listening - Ability to actively attend to, convey, and understand the comments and questions of others.
• Adaptability - Ability to adapt to change in the workplace.
• Applied Learning - Ability to participate in needed learning activities in a way that makes the most of the learning experience.
• Communication, Oral - Ability to communicate effectively with others using the spoken word.
• Customer Oriented - Ability to take care of the customers’ needs while following company procedures and while demonstrating the core values.
• Initiative – Ability to make decisions or take actions to solve a problem or reach a goal.
• Judgment - The ability to formulate a sound decision using the available information and resources.
• Organized – Possessing the trait of being organized or following a systematic method of performing a task.
• Safety/Compliance Awareness - Ability to identify and correct conditions that affect employee/patient safety and privacy compliance.
• Adds prior radiation summary plan in DICOM format when applicable.

SKILLS & ABILITIES:

Education and Experience:

• Professionalism and respectfulness must always be demonstrated.
• High School Graduate or General Education Degree (GED)
• Medical Administrative Assistant Certificate (preferred)
• Two years of medical office “clinical” experience (preferred)
• Medical Assistance experience (preferred)
• Must possess excellent time-management skills and be able to prioritize accordingly. Must be multi-task oriented and well organized, with an attention to detail in a fast-paced setting.

Computer Skills:

Intermediate computer skills, Microsoft Office, EMR and related software

Compensation/Benefits:

• Competitive Pay D.O.E.
• Generous Benefits Package

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday

Work setting:

• In-person

Education:

• High school or equivalent (Required)

Work Location: In person