We’re looking for a Customer Service Representative to join our team at the FanDuel Sportsbook, located in the Meadowlands Racetrack. This person will help to deliver unparalleled customer service by providing quality information to customers and personally enhancing their sports wagering experience. We are looking for customer service-oriented individuals who are positive, outgoing, operate with a high level of computer proficiency and have a passion for sports. This role is a direct hire for the Meadowlands Racetrack.

THE GAME PLAN
Everyone on our team has a part to play

• Responsible for keeping a well-stocked, clean and organized workstation/area
• Maintain a professional appearance that reflects the FanDuel Standards
• Greet a high volume of customers and answer questions in a polite and courteous manner to maintain a fun, positive and supportive teamwork environment
• Drive commercial-oriented events in both the sportsbook and outside venues
• Responsible for promoting new product launches
• Excellent interpersonal skills and ability to communicate effectively
• Facilitate new product launches and drive business through promotions and initiatives
• Responsible for printing betting sheets daily, self-service terminals and a/v system
• Other administrative tasks and duties as necessary and assigned