Description

For over 50 years, New Horizons Mental Health Services, a non-profit behavioral health agency, has worked to improve the health and wellbeing of individuals, families, and the community through our services.

We are currently seeking a full-time Primary Care Practice Manager in Lancaster, Ohio.

POSITION DESCRIPTION:

The Primary Care Practice Manager will lead the day-to-day operations of our primary healthcare department, including administrative and clinical functions, and ensure a high standard of patient care. 

ADMINISTRATION: Oversee the staff and operations of the primary care clinic, including recruiting, training, supervision, and performance, to assure a high level of competence. Assist with developing policies and procedures and ensure implementation within the department. Oversee and participate in scheduling appointments, billing, and medical records management. Ensure department compliance with state and federal laws, and best practice or required regulations and standards. 

FINANCIAL/BILLING: Ensure billable services are correctly performed and documented. Develop and ensure compliance with the department budget. Analyze services and billable revenue, provide and implement strategies for increasing revenue and financial efficiency, including development and implementation of insurance contracts. 

CLINICAL FUNCTION: Ensure patient services and care are completed to a high standard, monitoring patient safety and implementing initiatives to increase patient care, and satisfaction. Ensure proper, timely completion of all medical documentation. Effectively addresses patient concerns/complaints. 

Other duties as assigned. 

What do we offer you?

A competitive salary, and the opportunity to work with a talented team of mental health professionals. Robust benefits, including:

· No production requirement! 

· Medical

· Company paid Dental and Vision Insurance

· Company paid Life Insurance policy

· Over 3 weeks of PTO in first year

· 10 paid holidays, including your birthday

· 5 days of professional leave per year

· 403b Retirement Plan

· Generous Employer Match for Retirement Plan

· Employee Assistance Plan

· CEU/CME Reimbursement

· Eligibility for Federal Student Loan Forgiveness (PSLF)

· Paid Liability Insurance Coverage

Requirements

QUALIFICATIONS:

Master degree in healthcare administration, business management, or a related field OR Registered Nurse or other allied health professional. Proven experience with primary care practice management, operations, and financials strongly preferred. Must be highly motivated, proficient in the use of electronic health records, and have a strong financial management background. Must be able to lead and train a diverse team, have excellent written and verbal communication skills, and must be sensitive to the cultural needs of diverse agency patients.