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New Era Technology is a global technology solutions provider with 4,500 employees and offices around the world. New Era offers Cloud, Managed, Professional, and Security services, and delivers Collaboration, Data Networking, Digital Transformation, and Physical & Life Safety solutions to more than 14,500 customers worldwide.
We are looking for team members to contribute to and deliver our mission: “To deliver and support technology solutions that securely connect people, places, and information.” New Era Technology is a community of like-minded, like-hearted people who share the same vision and values.
Work alongside the finest team of highly skilled and industry-certified professionals who are encouraged to drive change and think outside of the box. As a team member, you will receive competitive benefits, industry training, and certifications. New Era Technology empowers businesses to embrace the future workplace. As customers shift their perspectives on where and how work happens, we are there to meet them with flexible, resilient, and productive solutions. New Era Technology provides a team-oriented culture, a positive environment filled with an incredible staff, and a genuine passion for providing the best service to our customers worldwide. We believe that investing in our employees is the key to professional growth, delivering exceptional experiences for our customers, and setting the standard for excellence in our field.
We offer a growth-orientated, high-tech environment for employees. Along with our many benefits, you can expect a corporate culture that promotes personal and professional development. Our customer-focused teams are built on our core values: Community, Integrity, Agile, and Committed.
We currently have a need for a Field Support Engineer supporting a Global Network Infrastructure environment. The ideal candidate will have 2-5 years of relevant work experience in a brief description of job :
The Field Support Engineer will be responsible for the installation, configuration, and troubleshooting of network infrastructure hardware and software. This position supports a broad range of IT hardware and software.
The selected professional will be responsible for working with end users about the issues related to physical workstations, including laptops, desktops, peripherals, network devices, among others. Individual should also be well versed about remote troubleshooting and remote desktop support, Physical hardware inventory etc.
In addition, they will also be responsible for serving in a client-facing role to carry out imaging and deploying desktop equipment, fielding onsite escalations from services desk, supervisor, and customer.
Responsibilities
Requirements
Full Time
$62k-77k (estimate)
02/09/2024
06/28/2024
nh-newera.com
Manchester, NH
<25
The job skills required for Field Support Engineer (Desktop Support) include Field Service, Installation, Troubleshooting, Problem Solving, Repairing, Futures, etc. Having related job skills and expertise will give you an advantage when applying to be a Field Support Engineer (Desktop Support). That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Field Support Engineer (Desktop Support). Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Field Support Engineer (Desktop Support) positions, which can be used as a reference in future career path planning. As a Field Support Engineer (Desktop Support), it can be promoted into senior positions as a Field Service Engineer II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Field Support Engineer (Desktop Support). You can explore the career advancement for a Field Support Engineer (Desktop Support) below and select your interested title to get hiring information.