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New England Life Care is hiring a Full Time Patient Financial Specialist to support our growth, who has experience, enjoys a fast-paced environment, providing a top-notch customer experience, working on the phone and enjoy a fast pace. If you have previous customer service and call center experience, this may be the position you have been looking for!
This position is 40 hours per week, remote position. The normal schedule is Tuesday – Friday from 9:30am to 6:00pm and Saturday from 8:30am to 5:00pm. The ideal candidate for this position will have at least 2 years of experience with healthcare patient accounting/billing/collections processes and have knowledge of commercial and government insurances.
**Please note that we only hire remotely in the following states: Connecticut, Maine, Massachusetts, New Hampshire, Rhode Island, North Carolina, Florida, and Vermont**
Job Summary: The person in this position is responsible for providing customer service and education to patients regarding financial responsibility, account billing and insurance requirements for home infusion products and services provided by New England Life Care.
Career Ladders: NELC’s Reimbursement Department offers career ladders to Patient Financial Specialists. Candidates who achieve excellent performance in their job duties, who demonstrate a commitment to personal development, participation in department and company strategic programs and projects, who develop superior working relationships inside and outside the department and who show a commitment to the success of the department are eligible for promotion to the following positions:
Patient Financial Specialist – represents an entry level position into the department. Candidates who meet defined goals, objectives and accomplishments can generally expect to be promoted in 2 years to:
Senior Patient Financial Specialist – Candidates who meet defined goals, objectives, and accomplishments and who demonstrate engagement and ownership of departmental and organization activities would generally expect to be promoted in 2-5 years to:
Lead Patient Financial Specialist – Candidates who are part of the department leadership team and who have responsibility for advanced departmental, company and member hospital engagement.
Benefits:
Job Responsibilities
Regulatory Requirements:
Preferred Skills:
For more information, visit our website at www.nelifecare.org.
EOE
Full Time
Skilled Nursing Services & Residential Care
$42k-54k (estimate)
04/24/2024
05/07/2024
nelifecare.org
LEWISTON, ME
100 - 200
1987
DIANA WILSON
$50M - $200M
Skilled Nursing Services & Residential Care
New England Life Care is nationally recognized as a nonprofit, mission-driven home infusion therapy and specialty pharmacy services provider affiliated with 60+ of New Englands premier medical centers. We are a community-based organization with a charitable focus that our neighbors in Massachusetts, New Hampshire, Maine and Vermont rely on for the home infusion therapies they need to recover quickly in the comfort of their home.
The job skills required for Patient Financial Specialist include Customer Service, Billing, Health Care, Confidentiality, Accounting, HIPAA, etc. Having related job skills and expertise will give you an advantage when applying to be a Patient Financial Specialist. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Patient Financial Specialist. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Patient Financial Specialist positions, which can be used as a reference in future career path planning. As a Patient Financial Specialist, it can be promoted into senior positions as a Patient Accounts Supervisor that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Patient Financial Specialist. You can explore the career advancement for a Patient Financial Specialist below and select your interested title to get hiring information.