1 Reservations Agent Job in Jekyll Island, GA
New Castle Hotels is Hiring a Reservations Agent Near Jekyll Island, GA
You love being organized and helpful, friendly and efficient. In the role of Reservation Agent you get to do be all that as this role handles hotel room reservations requests for our guest so that the hotel can maximize occupancy. In this position you will share information about your hotel, the surrounding area, special events, and -- if needed -- work with the guest to meet special requests/needs. In the role of Reservations Agent, you will:
- Be a First Point of Contact -- often you will be the first person speaking to a potential guest, so they need to hear the sincere hospitality your hotel is offering in your voice. A professional demeanor and the ability to handle requests promptly and accurately will be essential. You will also be the communication hub for your team including Guest Services and Sales so they are always "in the loop".
- Be a Systems Expert -- this role works on with reservations and other hotel systems throughout the day, so you will need to be computer friendly if you are to do your job as efficiently and accurately as possible.
- Be an Expert Tracker -- who does and does not show up for their reservation; room availability; wait listed guests; alternative arrangements for close out dates; filling and blocking rooms; communicating challenges or anticipated difficulties to those who need to know -- you are the tracker and communicator of all this and more. A very important job!
- Be a Safety & Security Agent -- follow your hotel's established safety and security policies & procedures. Anticipate problems and call management as needed.
Job Summary
Full Time
Accommodations
$46k-61k (estimate)
03/08/2023
05/23/2024
deorhurst.newcastlehotels.com
Shelton, CT
<25
Accommodations
Related Companies
The job skills required for Reservations Agent include Customer Service, Guest Service, etc. Having related job skills and expertise will give you an advantage when applying to be a Reservations Agent. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Reservations Agent. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Reservations Agent positions, which can be used as a reference in future career path planning. As a Reservations Agent, it can be promoted into senior positions as a Travel Coordinator that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Reservations Agent. You can explore the career advancement for a Reservations Agent below and select your interested title to get hiring information.
If you are interested in becoming a Reservations Agent, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Reservations Agent for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Reservations Agent job description and responsibilities
Also known as travel clerks or reservationists, reservation agents provide booking and reservation services to customers.
02/20/2022: Charlotte, NC
Reservation agents assist consumers when booking travel arrangements, such as hotel rooms, airline tickets, rental cars and cruise cabins.
01/02/2022: Anchorage, AK
Assist to make all room reservations and ensure maximize room revenue for all and ensure all reservation detail update on all computers within required operating procedures.
01/11/2022: Pierre, SD
Process reservations that require direct communication with the service provider through both email and telephone.
02/23/2022: Amarillo, TX
Most reservation agents of all types are required to maintain some sort of records with all transactions from that day of service.
03/14/2022: Florence, SC
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Reservations Agent jobs
Reservation Agents must be very knowledgeable on the services they are selling or promoting.
03/08/2022: Port Arthur, TX
Reservationists often work with multiple reservations at a time and need to be able to multitask.
03/03/2022: Twin Falls, ID
Some travel agents work for vacation destinations and use their experience to help sell travel packages to potential customers.
02/26/2022: Fayetteville, NC
Maintain a positive demeanor while working quickly to create reservations successfully and resolve any issues.
01/24/2022: New Haven, CT
Some agencies prefer reservations agents with firsthand experience visiting a country.
01/10/2022: Pascagoula, MS
Step 3: View the best colleges and universities for Reservations Agent.
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