The purpose of this job description is to communicate responsibilities and duties associated with the position of MAINTENANCE TECHNICIAN. While the following information should be considered a comprehensive description of this position, it should be noted that some responsibilities and duties may not be specifically addressed.

Every person is expected to perform any reasonable task or request that is consistent with fulfilling company objectives.

It is imperative that you review these duties, skills and physical requirements closely and that you understand by signing the Job Description Acknowledgement, you are verifying that you can perform all the duties, have the skills and possess the physical abilities that are necessary to perform the job as described.

JOB SUMMARY: The MAINTENANCE TECHNICIAN is to assist the Service Manager in maintaining the physical integrity of the community. This involves insuring a clean and well maintained living environment for residents, visitors and staff. The MAINTENANCE TECHNICIAN will carry out assigned duties in a safe manner and other duties as requested by the Service Manager. In the absence of the Service Manager, the MAINTENANCE TECHNICIAN will assume all maintenance responsibilities. The MAINTENANCE TECHNICIAN will contact a person of authority should any situation warrant an action or decision not included in his or her duties and responsibilities

DUTIES AND RESPONSIBILITIES

Conduct all business in accordance with company policies and procedures, state and federal laws; e.g., OSHA, ADA and Fair Housing, etc.

PREVENTATIVE MAINTENANCE/SAFETY

• Must be knowledgeable of pertinent laws, EPA and OSHA regulations governing proper storage and management of hazardous materials, including solvents, flammables, caustics and refrigerants.
• Constantly be aware of the conditions of the physical property throughout the community and immediately initiates actions to correct unsafe conditions; e.g., broken gates leading to the pool, broken steps, open holes, broken/burned out exterior lights.
• Schedules and performs minor routine maintenance on all appropriate equipment on a regular basis as directed by Service Manager. Inspects and maintains all tools in excellent condition.

GENERAL

• Diagnoses and performs on a daily basis minor routine maintenance/repair involving the following:

Electrical and Plumbing Gas fixtures (where applicable)

A/C and heating systems Shutters, doors, cabinets, windows, siding, glass doors

Appliances Boiler, gas and electric

Water irrigation systems Door locks, mailboxes and locks

Stairs, gates, fences, patios, railings Controlled access systems

Tile, carpet and flooring Ceiling leaks

Roofing, gutters and fasteners Walls

Interior/exterior lights Pool areas, tile, spa, pool furniture

• Completes work orders within 24 hours when possible.
• Inspects and helps coordinate all needed make ready repairs and services. Assists make ready staff as required to meet deadlines.

• Reports all major repairs and requisitions to Service Manager.
• Changes locks and make ready keys.
• Removes and transfers heavy appliances and equipment from storage area to/or from apartment as circumstances warrant. Assists in moving abandoned furniture, appliance, etc., to dumpster when necessary.
• Be knowledgeable of inventory levels of spare parts and maintenance materials; weekly inform the Service Manager of shortages.
• Be aware of all utility meter shut - offs, apartment and fixture cut-offs, sewer clean outs.
• Performs work area clean-up and safety related duties.
• Ensures that storage areas are locked when not in use.
• Assists in keeping grounds neat and free of litter. Rakes, sweeps shovels as circumstances warrant.
• Performs any additional duties assigned by the Service Manager, Community Manager or Property Supervisor.

QUALIFICATIONS

Position requires at least 2 years’ experience in property management or equivalent field. Must possess HVAC certification.

Work Hours

40 hours per week. Weekends and holidays as circumstances warrant; on-call on a rotating basis and for emergencies. Overtime must be approved by your supervisor prior to working over 40 hours unless to respond to an emergency.

PHYSICAL REQUIREMENTS

• Constant need (66% to 100% of the time) is spent on feet.
• Have constant need (66% to 100% of the time) to perform physical activities:

Bend/Stoop/Squat Pick up litter, perform routine maintenance repairs

Climb Stairs Service requests, make ready needs

Push and Pull Move equipment/appliances, open and close doors, cabinets

Reach Above Shoulders Routine maintenance, store/receive supplies or equipment

Climb Ladders Service requests, make ready needs

• Constant need to (66% to 100% of the time) to perform the following activities:

Writing/Typing Inventory maintenance, requisition requests, maintenance

reports and service requests

Grasping/Turning Handle tools and equipment, perform routine maintenance

Finger dexterity Handle tools and equipment, perform routine maintenance

• Lifting/Carrying (supplies, replacement parts, ladders, etc.)

Over 150 lbs. Rare need (less than 1% of the time)

75lbs-150lbs Occasional need (1% to 33% of the time)

25lbs- 75lbs Frequent need (33% to 66% of the time)

1lbs-25lbs Constant need (66% to 100% of the time)

NOTE: Lifting and carrying of weights exceeding 50 lbs. is often accomplished with assistance from one or more persons. Examples of heaviest items lifted include washer/dryers, refrigerators, A/C units, abandoned sofas, etc.

VISION REQUIREMENTS

• Constant need (66% to 100% of the time) to document maintenance and complete forms, review manuals and operating instructions, read caution labels, respond to written instructions from staff and residents. Constant need to see small details when performing routine maintenance.
• Frequent need (33% to 66% of the time) to see things clearly beyond arm’s reach (observe problems throughout the property).

HEARING REQUIREMENTS

• Constant need (66% to 100% of the time) to communicate with staff, vendors and residents. Must use listening skills to diagnose needed repairs, etc.

SPEAKING REQUIREMENTS

• Constant need (66% to 100% of the time) to verbally communicate with staff, vendors and residents.

DRIVING REQUIREMENTS

• Occasional use need (1% to 33% of the time) to utilize personal transportation to transport parts and supplies to apartments. Rotation on call status may occasionally require expedient travel to assigned property at moment’s notice.
• Must have valid driver’s license and automobile insurance.
• Must be able to properly operate a golf cart.

WORKING ENVIROMENT

• Indoors (66% to 100% of the time); frequently outdoors, all conditions (33% to 66% of the time).
• Occasional exposure to caustics, solvents, oils, fumes, flammables, pesticides, etc. (1% to 33% of the time).
• Frequent need (33% to 66% of the time) to work in awkward and confining positions.