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New American Pathways is Hiring an Economic Opportunity Case Specialist Near Atlanta, GA
Job Title: Economic Opportunity Case Specialist Department: Economic Inclusion and Workforce Development Schedule: Monday – Friday, 9:00 AM to 5:00 PM Daily Supervisor: Economic Opportunity Coordinator Status: Full Time; Non-Exempt
GENERAL DESCRIPTION The Economic Opportunity Case Specialist will assist in the administration of New American Pathways early self-sufficiency
(Matching Grant) program which includes the facilitation of orientation and enrollment, job readiness training, job placement and financial literacy education and assistance for newly arrived refugees. The Economic Opportunity Case Specialist will work closely with and report to the Economic Opportunity Coordinator, case managers, employment specialists, and program/department managers to ensure proper documentation of client services and will adhere to all grant reporting requirements. The position will involve frequent in-person work both in the office and in the field. The Economic Opportunity Case Specialist should be available to work both remotely and in the New AP office. The position requires access to transportation and ability to work occasional early morning and evening hours.
KEY RESPONSIBILITIES
Performs Match Grant client intake interviews to develop employability plans for newly arriving clients, including short-term and long-term employment goals and identification of barriers to self-sufficiency
Assists the Economic Opportunity Coordinator in planning, enrollment, and orientation of eligible newly arrived clients, including transporting clients as needed
Assists in compiling, editing, and submitting monthly donation reports
Assists in tracking, requesting, and delivery of cash assistance, rent checks, and utility payments for MG clients
Provides job readiness and financial literacy education to clients through one-on-one counseling and group workshops (interview prep, creating resumes, basic budgeting)
Assist clients with job placement, obtaining work documents, and accessing banking services
Ensures Matching Grant clients are actively engaged and compliant with the rules of the program
Maintains accurate client case files, case note logs, program databases, and other required documentation for grant compliance purposes
Maintains regular contact with clients throughout the 240-day enrollment period
Maintains up-to-date database input with employment information
Collaborates with employment specialists, case managers, AmeriCorps service members, volunteers, and other staff for service provision
Refers clients to available programs and resources to address barriers to employment and/or self-sufficiency both within New AP and to community partners
Assists in preparing monthly, quarterly, and semi-annual reports
Provides language interpretation and translation across departments as needed
Works occasional early mornings and evenings as required
Attends required meetings and trainings.
Other duties as assigned.
SKILLS AND COMPETENCIES
A personal passion to assist refugees and immigrants with their efforts to gain and maintain self-sufficiency
Bilingual/multilingual in refugee language(s) (Dari, Pashto, Farsi, Arabic) is a plus
Ability to handle volume of detail involving confidential information and requiring execution of assignments without close supervision
Flexibility and ability to problem solve
Proven written, verbal and interpersonal communication skills.
Strong attention to detail
Ability to effectively work remotely and utilize technology platforms including Zoom, Microsoft Teams, and Salesforce
Experience working as part of a team in a diverse, multicultural environment
Ability to recognize and be sensitive to cultural, ethnic and religious issues
Ability to assist clients in a courteous, tactful, and respectful manner
Ability to work on a flexible schedule, including early mornings and evenings
Driver’s license, good driving record, and access to reliable personal vehicle required. This position involves frequent use of agency and personal vehicles to transport clients/field work.
COMPENSATION This is a full-time, salaried position with an hourly salary range of $18.50-$21.39 ($38,500-$44,500 annual) Employer contributes to medical, dental and vision insurance. Employer pays life and disability insurance. Fifteen (15) paid holidays and a generous paid time off policy. Employee has the option to contribute to 401(k) with employer match.
New American Pathways is an Equal Opportunity Employer.