Ace Hardware:
We are a locally owned ACE Hardware store. We have four locations in the Columbus area; Westerville, Sunbury, Johnstown, and New Albany.
General Summary:
The Cashier is responsible for register transactions involving the sale and/or return of merchandise.
Cashiers play a critical customer service role by providing customers with fast, friendly, accurate and safe service. They proactively seek product/project knowledge to provide customers with information and identify selling opportunities. They follow all policies and procedures to ensure that shrink is minimized.
Customer Service

• Project a positive representation of Ace Hardware.
• Greet customers entering and throughout the store. Thank customers by name, when possible, when they are

leaving the store.

• Project a friendly, outgoing demeanor; work well with customers as well as associates.
• Clear customer checkout lines quickly and efficiently.
• Answer and monitor all calls and pages promptly, courteously and effectively.
• Communicate any problem or issue that requires management assistance.
• Continually build product knowledge base and possess the ability to assist customers with store layout and

product location.

• Assist in pricing, stocking, marking and bagging of merchandise.
• Register Operations
• Follow all cash register transaction procedures.
• Responsible for balancing of register drawer.
• Participate in store and Cashier meetings.
• Front End Appearance and Upkeep
• Keep the front end, including checkout areas and entrance doors neat and clean at all times. Face and dust front

end.

• Assist with keeping impulse counters stocked and faced, rotate fresh merchandise in as seasons change.
• Ensure fresh ads are stocked in shopping carts at all times.
• Ensure forms and supplies are stocked at all times.
• Call for cart pickups when necessary.
• Inform management when merchandise returns need to be put away.
• Perform all other duties as assigned.

Our ACE CORE values:
We work as a TEAM
We act with INTEGRITY
We are ACCOUNTABLE
We act with RESPONSIBILITY
We will make a difference in the COMMUNITY
Other Essential Requirements:
see below
Experience:
Cashier experience preferred. Customer service experience preferred.
Education/Training:
High School or GED equivalent.
Physical Demands:
Standing, walking, lifting (up to 50lbs) and climbing.