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Call Center Representative
$38k-48k (estimate)
Other | Ambulatory Healthcare Services 2 Months Ago
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Nevada Health Centers is Hiring a Call Center Representative Near Las Vegas, NV

Overview

Are you looking for a career to be a part of a great culture of support and growth? Then welcome you made it to the job posting for you!

At Nevada Health Centers, we look for people who will embrace our vision of excellent service. Who have the desire to serve and make a difference in our communities. We value as an organization diversity and inclusion. If you can see yourself here and can deliver a positive impact, then check out some of the details below! 

Responsibilities

The Call Center Representative supports the scheduling of patients providing routing or incoming/outgoing calls. This position is full-time and located in Las Vegas, NV. The position offers a comprehensive benefits package with paid time off and paid holidays. Also offers a career progression plan and the opportunity to be a part of our great team! This position starts at $17.50/hr.

Qualifications

Requirements of the position: 

  • High school diploma or GED equivalent
  • Bilingual English/Spanish required

About our company:

Established in 1977, Nevada Health Centers is the largest provider of primary care for the uninsured, underinsured, and geographically isolated, with 18 health centers; three mobile health programs; and seven Women, Infants, and Children offices. Our mission: To provide access to quality healthcare services throughout Nevada. Our vision: To create an integrated, provider-led healthcare system that supports the delivery of safe, effective, quality-based primary care to all Nevadans.

Nevada Health Centers will provide equal opportunity employment to all employees and applicants for employment. No person shall be discriminated against in employment because of race, color, gender, age, national origin, ancestry, religion, physical or intellectual disability marital status, parental status, sexual orientation or any other category protected by law.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee is occasionally required to stand; walk; stoop, kneel, or crouch. The employee must regularly lift and/or move up to 20 pounds.

Job Summary

JOB TYPE

Other

INDUSTRY

Ambulatory Healthcare Services

SALARY

$38k-48k (estimate)

POST DATE

03/30/2023

EXPIRATION DATE

04/28/2024

WEBSITE

nevadahealthcenters.org

HEADQUARTERS

LAS VEGAS, NV

SIZE

200 - 500

FOUNDED

1977

CEO

DULCE HERNANDEZ

REVENUE

$10M - $50M

INDUSTRY

Ambulatory Healthcare Services

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About Nevada Health Centers

Nevada Health Centers, Inc. (NVHC) is a federally funded, community health center that has been providing health services throughout the state of Nevada for over 30 years. Everyone is welcome at our health facilities and we offer a sliding fee scale for uninsured patients' that is based on family income. NVHC currently operates 18 outpatient clinics and a total of 28 medical and dental services throughout the state. Our health centers are strategically located in many rural and frontier regions and in the urban areas of Las Vegas; (18) outpatient clinics, in the following locations: Amargosa V...alley, Austin, Carlin, Crescent Valley, Carson City, Elko, Eureka, Jackpot, Virginia City, West Wendover and in the Las Vegas and Henderson area, the Cambridge Family Health Center, C.P. Squires School Based Health Center, Henderson Medical Center, North Las Vegas Family Health Center, Eastern Family Medical and Dental Center, Martin Luther King Health Center, and the Las Vegas Outreach Clinic, 7 WIC (Women, Infant and Children) Centers throughout Clark County, and health-screening services via our Nevada Health Centers Mammovan, which consist of mammograms, breast exams and our Ronald McDonald Care Mobile, that offers dental exams, cleanings, fillings, restorative services, fluoride treatments, extractions, x-rays and oral health education for children in northeastern Nevada. We also operate a centralized pharmacy that provides 9 of our frontier clinics and our Health Care for the Homeless clinic in Las Vegas with dispensaries. We serve people who experience social, cultural or economic barriers to health care in a comprehensive, high quality setting. This is an excellent opportunity to join a vibrant group of professionals and to collaborate with our 70 plus clinicians encompassing pediatrics, family practice, internal medicine, obstetrics/gynecology, dentistry and behavioral health to provide enhanced continuity of care for patients. More
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The job skills required for Call Center Representative include Scheduling, etc. Having related job skills and expertise will give you an advantage when applying to be a Call Center Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Call Center Representative. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Call Center Representative positions, which can be used as a reference in future career path planning. As a Call Center Representative, it can be promoted into senior positions as a Contact Center Representative IV - Inbound that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Call Center Representative. You can explore the career advancement for a Call Center Representative below and select your interested title to get hiring information.

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If you are interested in becoming a Call Center Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Call Center Representative for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Call Center Representative job description and responsibilities

Call center representatives must be professional throughout each phone call and to other call center employees.

02/12/2022: La Crosse, WI

Therefore, call center representatives should be open to work rotational shifts and adapt to a flexible work schedule.

01/09/2022: High Point, NC

A successful Call Center Representative must have an excellent attitude towards their work and empathy for their customers' needs.

12/14/2021: Galveston, TX

The representatives should also use their problem-solving skills to resolve customer queries effectively.

01/05/2022: Sioux City, IA

The Call Center Customer Service Representative must be able to deliver outstanding customer service to ensure customers receive the best customer service experience.

12/26/2021: Greensboro, NC

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Call Center Representative jobs

Working as a call center representative requires a fast typing ability.

12/22/2021: Orange, CA

Perfect for Call Center Representatives with two to five years of experience.

12/20/2021: Roanoke, VA

Due to the sensitivity of the call type, all representatives will be required to pass a Personnel Security suitability determination and adhere to strict privacy policies.

02/10/2022: Greenville, MS

Excellent follow through skills, responding timely to phone calls, tasks, and projects; accuracy and attention to detail are a must.

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Previous call center experience preferred but not required.

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Step 3: View the best colleges and universities for Call Center Representative.

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