20 Call Center Sales Representative Jobs in Las Vegas, NV
Diamond Resorts is Hiring a Call Center Sales Representative Near Las Vegas, NV
Company Description
DIAMOND RESORTS™ OFFERS:
- Competitive Compensation
- Outstanding Benefits (Medical, Dental, 401K w/ Company Matching)
- Resort Privilege Program (eligibility for travel discounts)
- Industry Leading Training Program
- Real Opportunities for Growth!
Job Description
Now Hiring Call Center Representatives!
* Must be able to work a flexible schedule including nights, weekends and holidays.
Apply now at diamondresorts.com/careers
Use Job Number CC-00010E to Search for Club Agent
JOB SUMMARY
Under general supervision, the Club Agent I is responsible for providing a superior level of service to all tiers and/or levels of members of THE Club® and owners of Diamond Resorts, while serving as the point of contact for all servicing requests including, but not limited to, booking resort reservations, processing payments, upselling products of THE Club®, achieving all related metrics and answering general account questions for all members of THE Club®.
ESSENTIAL JOB FUNCTIONS
Serves as overall point of contact for member’s account information.
Creates, modifies, and cancels resort reservations and exchanges.
Processes member account/reservation payments.
Updates member account information.
Educates members on benefits of THE Club®.
Completes detailed notes in comments area of member account after each interaction.
Researches and resolves concerns and questions raised by members.
Provides information to members as it relates to their account.
Maintains expected reservation productivity including inbound and outbound reservations.
Meets or exceeds required departmental expectations to be eligible for incentive programs.
Identifies multiple membership products and services.
Upsells and books tours for prospective and current owners.
Consistently demonstrates how We Love to Say Yes™ and maintains the highest standards of professionalism when interacting with management, fellow team members, and members.
Handles blended inbound and outbound calls.
Upsells various products for THE Club®.
Completes all required Company trainings and compliance courses as assigned.
Adheres to Company standards and maintains compliance with all policies and procedures.
Performs other related duties as assigned.
.
Qualifications
EDUCATION
· High school diploma or equivalent
EXPERIENCE
· A minimum of (1) year of experience in the customer service and/or call center field required.
LICENSES & CERTIFICATIONS
· Timeshare Sales License required
Additional Information
Apply now at diamondresorts.com/careers
Search CC-00010E for Platinum Agent I
Link: https://diamond.taleo.net/careersection/jobdetail.ftl?job=CC-00010E&lang=en
Job Summary
Full Time
Accommodations
$34k-45k (estimate)
01/27/2023
06/20/2024
diamondresorts.com
LAS VEGAS, NV
7,500 - 15,000
1996
Private
KENNETH SIEGEL
$500M - $1B
Accommodations
Related Companies
About Diamond Resorts
Diamond Resorts owns, operates and manages 92 vacation ownership resorts that offers accommodations, dining, spa and hospitality services.
The job skills required for Call Center Sales Representative include Customer Service, Call Center, etc. Having related job skills and expertise will give you an advantage when applying to be a Call Center Sales Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Call Center Sales Representative. Select any job title you are interested in and start to search job requirements.
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Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Call Center Sales Representative job description and responsibilities
Call center sales representatives generally provide telecommunication services to customers.
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They place outbound calls to customers to promote and conduct sales of their products and services.
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They will listen to clients to understand the reason for their call, address all questions or complaints, and provide an accurate and efficient response.
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Handling and resolving customer complaints regarding product sales to customer service problems.
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Call center sales representatives consist of contacting prospects or existing clients to sell products or services.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Call Center Sales Representative jobs
Good Call Center Sales Representatives often stand out from the crowd by being able to tailor the experience to specific customers.
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After all, call center agents might have to handle a chatty customer one moment and an angry one the next.
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Educational requirements vary for call center sales representatives and depend on the type of products sold.
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Pinpoint problems and opportunities by location, communication channel, and other sales and service criteria.
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Ultimately, the goal should be to create a unified experience for the customer, whether they speak with sales or customer service.
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Step 3: View the best colleges and universities for Call Center Sales Representative.
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