About Us

HEALING THE BODY AND MIND…. 

Founded fifteen (15) years ago, NeuroPsychiatric Hospitals is the largest hospital system in the nation providing care to patients with both neurological and medical needs. We are unique in that we serve a population which others have been previously been unable to, largely due the patient’s underlying medial issues. Our facilities maintain an inter-disciplinary focus using a multi-specialty approach for both neuropsychiatric and complex medical care issues. This proven approach provides unrivaled quality care for all of our patients. With nine current hospitals across Indiana, Arizona, and Texas, we are continuing our growth to ensure better access to our unique model of care. 

Overview

NPH is growing the Clinical Intake Coordinator team to serve our patients and intake function across all markets for both day and night shifts. This position is looking for an Intake Coordinatorto serve our patients by providing an exceptional admissions experience for patients and hospital team members. The Clinical Intake Coordinator will work on a high impact team focused on patient outcomes and success.

Benefits of joining the NPH Clinical Intake Team

• Competitive hourly rates
• Night shift differential
• Medical, Dental, and Vision Insurance
• NPH 401(k) plan with up to 4% Company match
• Employee Assistance Program (EAP) Programs
• Generous PTO and Time Off Policy
• Special tuition offers through Capella University
• Work/life balance with great professional growth opportunities
• Employee Discounts through LifeMart

Available Shifts and Hours

Our schedule provides flexibility through 12-hour shifts. The Intake Coordinator will work 3 days per week (36 hours) with the opportunity to work up to 40 hours. The NPH Clinical Assessment team has openings for qualified RNs for nights and days in all 3 markets

Responsibilities

Clinical Intake Coordinator (RN) Responsibilities

• Plan, direct, and evaluate potential patients through assigned referral system
• Establish consistent communication with admitting hospitals to ensure a best-in-class admission process for patients, families, and NPH team members.
• Runs insurance and pre-certifications for incoming patients. 
• Enters patient records in WellSky and build patient charts
• Works with Outreach Managers to assess the needs of patients in accordance with the Pre- Screening Evaluation Form and initiates
• Builds a positive relationship with our physicians, physician office staff, and hospitals to help market our facilities and their services.
• Educate discharge planners, physicians, and other appropriate referral sources for admissions into the facilities.
• Understand and apply state involuntary commitment laws, state consent, and legal regs for inpatient psych hospitals

Qualifications

Clinical Intake Coordinator (RN) Requirements

• Must have an active Registered Nurse (RN) license in the state of  
• Graduated from an accredited school of nursing; A BSN, or MSN is preferred
• Previous experience on intake or assessment in an inpatient setting preferred
• One year of experience with medical triage in an inpatient setting; knowledge of psychiatric and medical terms, diagnoses, and conditions
• Familiarity with a referral system a plus; we use NaviHealth and Transferral
• High aptitude for muti-tasking and using technology in a fast pace environment
• Proven customer service and communication skills to handle questions and concerns in a professional and timely manner