1 AWS Developer Job in Remote, OR
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NeuraFlash is Hiring an AWS Developer Near Remote, OR
The AWS Developer position is a highly technical role. We need someone that can dive deep and build complex, AWS-optimized architectures. This person should be enthusiastic while also being technically proficient with cloud infrastructure of web applications.
The AWS Developer is expected to understand the core AWS services and apply best practices regarding security and scalability. If you love learning and implementing new technology, with a passion for writing code, we’d love to talk to you!
Responsibilities:
- Ensure customer success in building and launching Amazon Connect solutions for NeuraFlash customers
- Facilitate business process reviews to identify customer requirements and processes
- Educate customers on the value proposition of AWS, and participate in deep architectural discussions to ensure solutions are designed for successful deployment in the cloud
- Translate customer requirements into contact center design, leveraging best practices and minimizing the need for custom development
- Configure Salesforce Service Cloud Voice and Amazon Connect solutions
- Act as the technical liaison between customers, partners, and support
- Drive best practices for contact center design in every aspect of solution
- Manage all technical aspects of projects and necessary customer communications
- Deliver customer end-user training and documentation
- Exercise independent judgment, and take the lead role on enterprise level projects with minimal direction from senior management
- Lead vision and strategy discussions with contact center and customer service leadership and management
Required Skills
- Customer-facing contact center experience, preferably with Amazon Connect
- Communication and presentation skills with a high degree of comfort speaking with executives, IT Management, and customers
- API integration experience
- Strong troubleshooting and debugging skills
- Experience deploying AWS resources using infrastructure as code (Cloudformation, CDK, Terraform, etc.)
- Comfortable writing Lambda functions in javascript or python
- Experience creating bots in Lex, ideally with custom Lambda integrations
- Experience designing call flows, preferably with Amazon Connect
Nice to haves
- Contact Center architecture knowledge
- Experience in technology/software sales, pre-sales, or consulting
- Hands on experience building complex omnichannel contact center solutions
- Advanced knowledge of AWS services and cloud architecture
- Familiarity with Salesforce Service Cloud
- Contact center product knowledge of other platforms (Genesys, Cisco, Avaya, Twilio, etc.)
- Salesforce knowledge
- Experience working with outbound dialers, campaign management
- Experience with WorkForce Management solutions
- Experience building integrations across WFM, CRM and contact center solutions
- Experience with communications protocols and APIs such as WebRTC and SIP
Certifications - One or more of the following:
- AWS Cloud Practitioner Certification
- AWS Developer Associate Certification or Professional
- AWS Solution Architect Certification or Professional
- Salesforce Certified Administrator
Job Summary
Full Time
IT Outsourcing & Consulting
$111k-139k (estimate)
06/25/2022
08/21/2023
neuraflash.com
BURLINGTON, MA
200 - 500
2016
THOMAS B CHISHOLM
$10M - $50M
IT Outsourcing & Consulting
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About NeuraFlash
We are NeuraFlash, your Service Cloud and AI experts. As a leading AI and Platinum Consulting / ISV Partner of Salesforce, we are obsessed with helping our customers transform their businesses with Bots, Digital Channels, Service Cloud, Field Service Lightning, and Einstein Analytics. We are a dynamic and fast-growing team of go-getters who are driven and passionate about customer success. Our team consists of not only certified Salesforce consultants but also AI experts. Whether its taking your initial first steps, enhancing existing solutions, or ongoing optimization, we help customers lever...age the power of Salesforce Einstein and AI to improve their businesses and get the most out of their Salesforce.com investment. Our Mission: Here at NeuraFlash we are obsessed with customer success and have a mission of helping our customers build their Salesforce story leveraging the power of AI. We specialize in building solutions that transform and optimize experiences: employee and customer. We believe that every customer and solution is unique and therefore have IP, tools and best practices to help any business achieve its Salesforce goals. Were the Service Cloud Guys - its what we do!
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The job skills required for AWS Developer include JavaScript, API, Python, AWS, Consulting, Leadership, etc. Having related job skills and expertise will give you an advantage when applying to be an AWS Developer. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by AWS Developer. Select any job title you are interested in and start to search job requirements.
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