14 Client Relationship Manager Jobs in Overland Park, KS
NeuAnalytics is Hiring a Client Relationship Manager Near Overland Park, KS
Job Description
Client Relationship Manager – Financial Industry Experience REQUIRED
NeuAnalytics is seeking an energetic and experienced Client Relationship Manager interested in building client centric experiences and delivering outstanding service to our clients. The Client Relationship Manager is responsible for building and maintaining strong relationships with our clients to ensure they are being provided the best customer service regarding our products, services, and action item resolution. This position requires excellent communication skills and an analytical thinker. In office position- must be local to the greater KC area.
About NeuAnalytics
Founded on the principles of integrity and transparency, NeuAnalytics has been transforming the way enterprises use their data since 2006. Today, our analytical decisioning platform is utilized by much of the Fortune 500 to enhance accounts receivables functions, both operational and financial. From streamlined data sharing to insightful analytics and vendor-compliance oversight, our software solutions improve business operations for industry leaders while ensuring protection and increased peace of mind for the everyday consumer. Our employees are highly engaged and motivated in knowing their work contributes to positive impacts for all.
What You Will Do for Us
- Meet with client executives to discuss products, services, and resolve any outstanding action items.
- Provide keen analytical insights into Client Data and how NeuAnalytics products support their efforts.
- Promote the value of our products and services.
- Upsell services and products to our clients based on client needs.
- Provide ongoing customer support through product and financial industry expertise.
- Provide unique insights using advanced analytics.
- Review customer complaints and concerns and seek to improve the customer experience.
- Manage and resolve significant customer escalations.
- Provide bi-monthly client updates to Executive Leadership.
What You Will Bring to Us
- Expertise around compliance and federal laws specific to recovery collections (FDCPA, GLBA, FCRA, TCPA, and HIPAA) REQUIRED
- 5 Years of experience/knowledge of recovery collections, credit, and accounts receivable
- Technical skills required SQL, Excel
- SaaS platform/product experience highly valued
- Exceptional ability to communicate and foster positive business relationships.
- Ability to learn quickly and understand end to end processes
- Strong analytical, organizational, and time management skills
- Ability to multi-task in a fast-paced environment
- Six Sigma Green Belt preferred.
- 20% Travel
- Proficient in Microsoft office applications
- Bachelor’s degree required
Preferred skills/experience:
- Ability to write SQL queries.
- Business Acumen.
- Green Belt Six Sigma given priority candidacy.
The NeuAnalytics Family
We have an amazing culture and work environment that anyone would want to be a part of. We encourage a culture of positivity. We thrive on continuous feedback and do whatever it takes to help our team and customers be successful. We aim to nurture our team members both individually and professionally while highlighting the impact you are making to the growth of NeuAnalytics every day.
Pay, Perks & Fun
At NeuAnalytics, we love to celebrate our diverse group of hardworking employees and it shows. We pride ourselves on our collaborative culture that is pervasive throughout every step of a NeuAnalytics employee’s journey. Starting with our interviews and continuing through Daily Standup sessions, collaboration is at the heart of working at NeuAnalytics.
We offer a full slate of benefits including:
- Competitive salaries
- 100% employer paid medical, dental, vision for our employees
- Generous/Flexible PTO
- Paid Holidays
- Life/AD&D
- LTD/STD
- Accident/Critical Illness
- 401(k) Plan
- Bonus opportunities
We also offer some not-so-standard, extra-fun benefits, including learning & development programs to improve your skills, and of course, free, fully stocked fridges & snacks including weekly free lunches.
Take the chance to contribute to an upbeat, fully engaged culture that is addicted to winning. We value diversity and believe forming teams in which everyone can be their authentic self is key to our success. We encourage people from underrepresented backgrounds and different industries to apply. Come join us and find out what the best work of your career could look like here at NeuAnalytics.
EOE/M/F/D/V
- We conduct drug, credit, and background screenings on all employees. Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future.
In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States on a full-time basis and to complete the required employment eligibility verification form upon hire.
Job Summary
Full Time
$110k-150k (estimate)
04/28/2024
05/15/2024
neuanalytics.com
OVERLAND PARK, KS
50 - 100
2006
Private
RYAN NEUWEG
<$5M
IT Outsourcing & Consulting
Related Companies
About NeuAnalytics
NeuAnalytics is a Kansas-based cloud platform that offers solutions including receivables and compliance management for businesses.
The following is the career advancement route for Client Relationship Manager positions, which can be used as a reference in future career path planning. As a Client Relationship Manager, it can be promoted into senior positions as a SB Financial Services Relationship Manager II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Client Relationship Manager. You can explore the career advancement for a Client Relationship Manager below and select your interested title to get hiring information.
If you are interested in becoming a Client Relationship Manager, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Client Relationship Manager for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Client Relationship Manager job description and responsibilities
While account executives focus on the goals of their employer throughout their communications with clients, the targets of client relationship managers are more closely aligned to those of the client.
03/15/2022: Troy, NY
Client relationship managers are responsible for building and maintaining good relationships with clients by listening to complaints or concerns and resolving them.
03/04/2022: Santa Cruz, CA
Build positive and productive relationships with clients for business growth.
01/20/2022: Concord, NH
Schedule regular meetings, discussions, teleconferences and visit client offices to strengthen the relationships.
03/25/2022: New Orleans, LA
To maintain this strong client relationship, the client relations manager must consistently work to ensure they satisfy the client.
04/07/2022: Stockton, CA
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Client Relationship Manager jobs
Since they work directly with clients, they often conduct meetings with clients via phone calls, emails or video chats.
02/28/2022: Topeka, KS
Some may travel to conferences and conventions to mingle with current clients and recruit prospective customers.
03/28/2022: Detroit, MI
Learning the needs of clients and developing plans to meet them.
04/08/2022: Bridgeport, CT
Have a genuine care for the success of the business.
02/25/2022: Utica, NY
Managers must understand the different reasons for the types of relationships, and provide the customer with what they are looking for.
03/21/2022: Springfield, MO
Step 3: View the best colleges and universities for Client Relationship Manager.
