Title: Information Technology Expert Subject Matter Expert (SME)

Location: Arlington, VA / Pentagon

Clearance: TS/SCI

NetCentrics is a market leader in cybersecurity, enterprise IT, and telecommunications solutions and services. We serve the DoD, DHS, Federal Civilian Agencies, and Intelligence Community. We are a diverse group of intellectually curious people living by our core values while bonded by the shared mission to secure our nation - join us!

Essential Responsibilities:

You will serve as the Information Technology Expert Subject Matter Expert (SME) for the NetCentrics information technology (IT) support efforts for the Defense Information Systems Agency (DISA) Joint Service Provider (JSP). You will provide SME support to a customer-focused organization that provides, manages, operates, and maintains IT shared services for the Pentagon and select agencies and organizations in the National Capital Region (NCR).

The JSP performs a wide variety of enterprise support functions in order to meet service requirements. These functions may include server hosting, in which the hardware, software, infrastructure, and maintenance required to host the customer-managed applications are in a consolidated, virtualized environment where JSP manages the server environment up to the operating system and provides operational monitoring and facility support for the operations (OPS) consolidated server rooms (CSRs).

The JSP also supports the DISA Organizational Messaging Service (OMS) which enables organizations to exchange both classified and unclassified information with other organizations within the DoD, other United States (US) Government agencies, Five Eyes countries (US, Canada, United Kingdom, Australia, and New Zealand), the 28 North Atlantic Treaty Organization countries, and all countries with US military bases or embassies worldwide.

The Information Technology Expert SME shall prove technical ability in the architecture, deployment, and sustainment of a large complex physical and virtual server architecture and various enterprise applications supported on the server infrastructure. This position requires demonstrated direct experience with a variety of server and enterprise application architectures within the JSP environment.

Minimum Qualifications:

• Demonstrated technical engineering capabilities.
• Experience with and solid working knowledge of an enterprise ticketing system (REMEDY).
• Experience with Active Directory (group policies (MS Office 2007 and higher preferred), which includes applying group permissions (deployment of and troubleshooting), and a good working knowledge of DNS/DHCP/WINS.
• Experience in Windows environments on Server 2008, Server 2012, and Windows 7 and/or Windows 10 operating systems; candidate should also have solid understanding of Unix/Linux. Understanding of IT enterprise systems.
• Minimum three years of work related experience to include the following computer related areas: Networks, Servers, Storage Area Networks, and systems management; directory systems; Public Key Infrastructure, IT customer support and training; computer server and workstation installation, diagnosis and repair; technical writing; computer security; knowledge management; database administration, design and management; system maintenance; information technology project management; computer scripting; Information System Testing.
• Knowledge of a range of current information technologies, computing platforms, and network systems, such as: cloud computing, blade server, virtualization, unified communications, collaboration tools, business intelligence systems, social networks tools, enterprise services bus.
• Possess DoD 8570.01-M/DoD 8140 Certification IAW established mandate prior to start of order.
• Minimum three years of experience in computer system engineering; hardware and software analysis, system installation, integration, implementation, and system maintenance. Excellent oral and written communication skills and ability to communicate technical subjects to nontechnical staff are required.
• Demonstrated ability for oral and written communication with the highest levels of management.

Education:

• BS - (Information Technology Security Management, Telecommunications, or Management Information Systems)
• 6-8 years of experience

Certifications:

• DoD 8140

This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status or on the basis of disability.

Equal Opportunity Employer/Veterans/Disabled