About Net Health

Belong. Thrive. Make a Difference.

Are you looking for a meaningful and satisfying career where you have endless opportunities to grow and be financially rewarded? Net Health may be the perfect place for you.
A high-growth and profitable company, we help caregivers harness data for human health. We also honor and respect the needs of our Net Health family and staff, which is why we offer a work-from-anywhere environment and unlimited PTO. Our welcoming and collaborative culture paired with progressive benefits makes Net Health the ultimate career home!
As a leading-edge SaaS company in healthcare, we deliver solutions that help patients get better, faster, and live more fulfilling lives. Our software and predictive analytics cover the continuum of care, from hospital-to-home, across various medical specialties. Come join us and start the next chapter of your exciting career while helping others to live better lives.

World-Class Benefits That Reflect Our World-Class Culture.

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JOB OVERVIEW

The Primary Care Quality Specialist provides support, training, consultation, and acts as a subject matter expert for clients participating in value-based care programs. This position works closely with internal and external stakeholders to identify challenges and actionable opportunities within the design, implementation, and ongoing support of quality improvement and value-based care programs and collaborates extensively with the product and engineering teams on program requirements, analysis, and workflow mapping. The Primary Care Quality Specialist provides insights to determine operational impact, trends, and opportunities; develops reports and deliverables; provides support for data submission; and represents the voice of the provider in program design and ongoing support. This position conducts face-to-face and/or remote training sessions for customers and/or stakeholders and will also remain current on industry and product trends both within the organization and among competitors.

RESPONSIBILITIES AND DUTIES

• Work closely with providers, payers, partners as part of a diverse stakeholder team
• Subject matter expert in primary care quality programming
• Provide input into ongoing design and support of value-based care programs
• Analyze provider- and patient-level data related to clinical care and outcomes to evaluate performance, reveal trends, identify opportunities, and leverage health information technology to improve performance and outcomes
• Remain current and expand knowledge base on quality measures and value-based care initiatives and incentive programs in the primary care and physician practice space
• Stay abreast of current legislative and regulatory changes in the healthcare landscape
• Develop reports and deliverables for management and communicate with all levels of stakeholders
• Conduct face-to-face and/or remote training sessions for customers and/or employees
• Provide support to program participants and stakeholders
• Design and develop training programs and plans
• May direct the work of others without formal management responsibilities
• May utilize internal or external resources to accomplish goals

QUALIFICATIONS

• Minimum Education – bachelor’s degree in nursing or related field
• Active clinical license/credentials as applicable
• 10 years’ relevant experience
• 5 years’ experience in health care quality management, utilization, or similar vertical
• Knowledge of quality improvement processes, population health management concepts

INTERACTION

This role will be to work closely with key departmental and project stakeholders across the organization. Therefore, the ability to work collaboratively and effectively with all levels of management and staff within the organization is a key priority in this role.

COMMUNICATION AND COGNITIVE ABILITIES

• Cooperate with matrixed team members to meet goals or complete tasks
• Must be comfortable working in ambiguous and/or stressful situations
• Must be self-motivated and know when to seek guidance; detail-orientation is a must
• Flexibility, ability to change priorities quickly, and capacity to handle multiple tasks
• Effective collaborator with proven process improvement skills
• Exceptional organization and time management skills
• Excellent communication and interpersonal skills
• Ability to work as part of a geographically dispersed team
• Ability to communicate effectively to both technical and non-technical audiences

REQUIRED SOFTWARE EXPERIENCE

• Microsoft Office (Word, Excel, PowerPoint)
• Salesforce experience preferred
• Camtasia, Articulate, or similar video creation/editing software preferred

Note: This job description is not intended to be all-inclusive. Employee may perform other related duties as requested to meet the ongoing needs of the organization.

Colorado Pay Law: If you are a Colorado resident and this role is available in Colorado or remote, you may be eligible to receive additional information about the compensation and benefits for this role, which we will provide upon request. Please send an email to Recruiting@NetHealth.com

If you are a CA, CT, CO, IL, MD, NV, RI, WA or NY City resident and this role is available in one of those locales or remote, you may be eligible to receive additional information about the compensation and benefits for this role, which we will provide upon request. Please send an email to Recruiting@NetHealth.com