Customer service/ Dispatcher position .

Duties include:

Customer interaction phone, email and in person

Being able to understand their issue and services needed to solve the customers problem.

Computer entry using structured and supported industry software.( We will train you)

Scheduling and dispatching technicians.

Reviewing and resolving customer accounts.

Company offers vested benefits:

Health insurance

Dental insurance

Vision insurance

Vacations with bonus days

Holidays

Sick Days

Retirement plan

Commission programs

Position requires:

Full time Monday-Friday Saturday's between April 15- October 15. (8:00 am-2:00 pm) October 15 - April 15 Full time Monday-Friday 40 hour work week
Computer skills and the understanding of general business software including Word/WordPerfect.
Ability to communicate calmly to clients .
Ability to work in a team environment a must.

Send resume include work history , skills, and qualifications

Job Type: Full-time

Pay: $20.00 per hour

Expected hours: 40 – 45 per week

Benefits:

• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Experience level:

• 2 years

Shift:

• Day shift

Weekly day range:

• Monday to Friday
• Weekends as needed

Work setting:

• In-person
• Office

Application Question(s):

• do you have anything that would effect a Monday - Friday day shift work schedule with alternating Saturdays working a partial day April 15- October 15 ?
• Do you have travel or a commitment scheduled in the March- October months ? If so please list dates.

Education:

• High school or equivalent (Preferred)

Experience:

• service related dispatching: 1 year (Preferred)
• Customer Service: 2 years (Preferred)

Ability to Relocate:

• Danbury, CT: Relocate before starting work (Required)

Work Location: In person