Purpose

The Primary Care Social Worker is responsible for providing social service support to Neighborcare Health patients in order to improve access to community services and ability to participate effectively in primary medical and dental care. The Primary Care Social Worker works in partnership and joint accountability with other team members to achieve Neighborcare’s Mission, Guiding Principles and Goals.

Neighborcare Health offers a robust benefit package including Health, Wellness & Retirement benefits: Medical, Dental & Vision Insurance, 18 days of Paid Time Off, 9-Paid Holidays, Retirement with Matching, Life & AD&D, Pet Insurance, Employee Assistance Program, & More! This position is eligible for the Staff Referral Program

In this position you will:

• Provide high quality social services support to referred patients in a timely manner, and in line with Neighborcare’s current productivity and scheduling expectations. This includes assessing needs, assisting individuals to access and navigate community services, and sometimes following up to ensure that services are received. Examples include, but are not limited to:
• Housing and emergency shelter placement
• Clothing, food and hygiene resources
• Medical appointments and specialty referrals
• Referrals to community behavioral health resources
• Application for appropriate benefits, e.g. DSHS programs, Social Security, Medicare, VA, etc.
• Child or Adult Protective Services
• Parenting support services
• Transportation services
• Older adult services
• Maintain updated knowledge of entitlement programs, including DSHS, Medicaid, and Social Security and their requirements. Maintain updated knowledge of community resources and organizations that provide needed services to our patients.
• Develop and maintain relationships with outside service providers and represent Neighborcare Health’s mission and programs in a professional manner. Work cooperatively as a member of the clinic health care team, including involvement in case consultation, and participation in ongoing coordination of treatment with the primary care medical and dental teams.
• Work cooperatively as a member of the broader Primary Care Social Work team, including information sharing and assistance in covering patient care duties during times of other team members’ leave. Work cooperatively with clinic reception and other support staff to maximize patient access to social work services
• Provide case management services for high risk patients as directed by Primary Care Providers and RNs. This includes maintaining regular contact with referred patients, and assisting them in utilizing appropriate support services.
• Assist primary care teams to document social and family histories in the EMR for patients receiving social work services.
• Observe impeccable professional ethics and confidentiality in working with clients. Maintain accurate and up-to-date records on each client in the EMR. Document all case management functions, including referrals, advocacy and all significant communications with patients and collateral contacts. Complete 100% of chart notes within 24 hours of visit

Required qualifications for this position include:

• Masters of Social Work preferred, may substitute Bachelor’s Degree in related field and minimum 2 years social services experience.

Preferred qualifications for this position include:

• Bilingual in English and Spanish preferred

Our Mission
The mission of Neighborcare Health is to provide comprehensive health care to families and individuals who have difficulty accessing care; respond with sensitivity to the needs of our culturally diverse patients; and advocate and work with others to improve the overall health status of the communities we serve.

About our Service Commitments
Our service commitments were created by staff members, leaders, board members and patients. We use these as a guide and expectation for how we treat our patients and each other. You may learn more about our service commitments here, https://neighborcare.org/about-us/service-commitments/

• Serving patients
• Serving each other
• A warm welcome
• Caring
• Respect
• Working together
• Trusting Relationship

About us
For 50 years, Neighborcare Health has been caring for our neighbors with essential medical and dental care, counseling, outreach, health education and more in Seattle, Vashon, and our newest dental clinic in Olympia! Our purpose is to improve health by engaging, educating, and empowering people in the communities we serve. We are looking to hire the best talent to support our culturally diverse workplace and community.

Compensation

• The wage range for this position is minimum $28.82 up to $39.98 maximum.
• Compensation will be determined based on years of relevant experience.

Union: Yes

Full job description will be provided during the interview process.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)