Are you looking for a rewarding career? A career that challenges you?

The Nebraska Department of Health & Human Services (DHHS) contributes to the lives and health of Nebraskans every day. Our mission, “Helping people live better lives," provides the motivation to make a difference and that starts right here. Every individual within DHHS makes an impact; we want to elevate, engage, and empower those that choose to spend their energy making the world a little brighter.

We recognize that our teammates bring tremendous value to the State of Nebraska and that their vital work helps fulfill our mission. We support our staff by offering fantastic benefits, training and development opportunities for personal and professional growth, and a positive, team-oriented atmosphere.

You have the passion, we have the opportunities - let's make a difference for Nebraskans!

Under general supervision, this position will provide varied advanced technical/administrative support for the Lincoln Regional Center's (LRC) Hospital Administrator and Director of Nursing by coordinating, tracking, and monitoring the LRC's administrative functions or perform technical processing activities in specialized department functions.

Examples of work include but are not limited to the following:

• Contact with interpersonal contacts include LRC staff, division staff, other agency divisions, agency customers, peers at other agencies, and/or representatives of public officials to answer questions/relay information, exchange or obtain information, resolve more complicated processing issues, ensure compliance with applicable policies, explain policies and procedures, coordinate activities, or report data.
• Performs administrative support activities such as collecting/reviewing information and writing responses to inquiries or complaints of potentially sensitive nature; composing or tracking preparation of administrative, operational or similar reports or informational summaries concerning workload, budgeting, grants, staffing or legislative topics; arranging schedules and agendas, organizing conferences, recording minutes, and preparing a written record of proceedings for various meetings. Coordinates interagency, community relations, public relations, and general informational contacts and activities to promote public awareness of LRC administrative functions or activities.
• Collects, compiles, and/or extracts information and/or data from computers, databases, statistical, accounting, administrative, and/or other records and documents; compiles records and creates reports, charts and/or graphs through word processing, spreadsheet, or database software to display information in a readable format to provide the immediate supervisor and management officials with information for making decisions. Provides end user support and training to internal and external customers regarding the software applications, business processes, and technical procedures used by the LRC.

Requirements/ Qualifications:

Minimum Qualifications:

Coursework/training or experience related to research, presentation, or publication in an area related to the programs or functions of the employing agency; business administration; accounting; customer service; and/ or technical support work, including use of computer software such as word processing, spreadsheets, and database management.

Preferred Qualifications:

Exceptional customer services skills and above average computer software skills.

Other:

Must be 19 years of age. Valid Driver's License.

Knowledge of: the program-administrative policies and guidelines of the employing agency; administrative and office processes and procedures and associated computer applications such as word processing, file management, record keeping, and database management; customer service processes and principles; specialized processes and terminology associated with assigned work.

Skill in: active listening; asking questions; understanding instructions; using word processing; creating spreadsheets, charts, graphs, and reports; managing time, schedules, and priorities; monitoring and assessing program performance; applying critical thinking techniques.

Ability to: formulate and recommend alternative courses of action; communicate and exchange information and ideas with others; interpret and apply policies, procedures, and regulations; create charts, graphs, and/or reports using word processing or other computer applications; summarize technical data and results of research into reports; track and monitor information; retrieve information from a variety of sources; coordinate resources and people; maintain confidential records.

Job Type: Full-time

Pay: From $17.15 per hour

Experience:

• Customer service: 1 year (Required)

Ability to Commute:

• Lincoln, NE 68522 (Required)

Ability to Relocate:

• Lincoln, NE 68522: Relocate before starting work (Required)

Work Location: In person