Manage daily systems maintenance and water quality of (Resort Pools and Spa) to insure the safety and well-being of guests enjoying our resort. Responsibilities include but not limited to; pump repairs, chemical feeders, heating systems maintenance, inspections, cleanliness and inventory of safety supplies and controls.

Essential Responsibilities:

• Performing and documenting regular water testing in accordance with all Encore Resort Policies including- Chlorine, pH, alkalinity, combined chlorines, and calcium hardness
• Pumps, motors and heating systems maintenance
• Reporting and recording actions to Facilities Manager
• Backwashing, cleaning filters, vacuuming pools and pressure washing
• Completing AM inspections and work orders as needed in Facilities Management Software
• Ensure all water quality requirements are met including, but not limited to, testing water, recording test results, and addition of chemicals
• Implement and monitor opening and closing procedures to comply with safety and cleanliness requirements
• Inspect equipment including mechanical operations and leisure areas; to maintain and uphold quality standards
• Coordinates and oversees all vendor work being done to insure completion of work as expected and manages any scheduling requirements for vendor work to be completed
• Understand and apply all policies, rules and regulations consistently
• Project and maintain positive relations/interactions with guest
• Comply with state and county inspections to assure the Aqua Park is compliant with all rules and regulations
• Performs other duties as assigned, requested or deemed necessary by management

Other Responsibilities

• Administer and ensure enforcement of rules and regulations.
• Ensure that appropriate records are kept and that the preparation of local, state, and federal reports, including all safety checks and reports, are timely and accurate.
• Attend regularly scheduled staff meetings and training programs as required
• Oversee and assist in maintaining the facilities as related to orderliness, cleanliness, and safety

Knowledge/Skills

Thorough knowledge of commercial pool operations, including the following certifications:

• Certified Pool Operator Certification and/or Aquatic Facility Operator
• Thorough knowledge of the aquatic facilities, equipment and services available to clients
• Must be fluent in oral and written English
• Requires knowledge of policies and procedures
• Ability to establish and maintain effective working relationships with staff and public
• Ability to interpret, apply and explain applicable rules and regulations
• Utilize sound independent judgment
• Understand and follow oral and written instructions

Abilities

• Ability to lift, push, pull and carry aquatic or other equipment on a daily basis; 20-40 lbs and sometimes items up to 100 pounds
• Mobility 95% of shift covering facilities in the resort. May require quick, sudden movements both in and out of water at depths of up to five feet
• Swimming Able to swim and general comfort in and around water attractions
• Climbing stairs and ladders
• Working outside in all seasons and elements.

Education/Formal Training

• High School diploma or equivalent
• Certified Pool Operator Certification / Aquatic Facility Operator
• AED/CPR/First Aid Certified

Experience

• One year of commercial swimming pool experience.
• One to three years maintenance or engineering experience in aquatic environments preferred
• Working knowledge of chemical feeding systems preferred
• Knowledge of water heating systems
• Computer applications such as Microsoft Word, Excel, Facilities Management Software