Job Description:
The North Central Texas Council of Governments is searching for a Training Support Specialist to join the Regional Policy Academy. The purpose of this position is to support program functions by assisting with coordination and preparation for training classes, assisting with mandatory reporting to state agencies, and providing operational coordination. This position will also be involved in marketing efforts as needed. Other duties may include producing written correspondence, charts and reports for projects and providing professional support to the Program and our members.
Responsibilities include but are not limited to:
- Provides customer service, greets visitors, answers calls, and fields questions, and directs requests to the appropriate individuals.
- Processes information and communications using a variety of software, including word processing, presentation, database, spreadsheet, publishing, and web tools.
- Assists in support of training classes by coordinating with instructors, ordering office supplies, monitoring enrollments, assist with registrations, monitoring evaluations, and assisting with submittal of required information to governmental reporting agencies.
- Assists with fiscal support by monitoring budget and classifying expenditures according to grantor requirements.
- Coordinates program activities by managing and disseminating information, providing administrative support, and ensuring compliance with procedures.
- Coordinate with the team to sequence events effectively to achieve project goals, and perform program tasks.
- Responsible for maintaining department records, including procedures for maintaining, storing, and destroying paper and electronic files.
- Provides information to managers and other program staff by reviewing and updating monitoring systems, creating and maintaining databases and spreadsheets, and compiling and distributing sensitive documents.
Required Skills
- Experience with training and development
- Strong communication and organizational skills
- Proficient in operating windows-based computer programs such as Word, Outlook, PowerPoint, and Excel
- Team oriented and attention to details.
- Exceptional customer service and Interpersonal skills
- Administrative/Technical skills
- Flexible and adaptable to meet various needs.
Required Education & Experience:
- Requires broad understanding of a general professional or technical field.
- Associate degree
- 3-5 year’s experience
- Possess a valid state driver's license.
Compensation:
FLSA: Non- Exempt
Salary: $45,736.00-$73,177.00 depending on skills, qualifications and experience.
Benefits:
We offer a highly competitive package of many desirable benefits to our full-time employees including:
- Health/Dental/Vision/Life Insurance
- We provide an outstanding package of health, dental, vision and life benefits for employees, with the monthly premium paid by NCTCOG 100%. Coverage available for their families and those monthly premiums are shared with NCTCOG. We provide employees with life insurance coverage that is employer paid with a benefit of 2 times the employee’s annual salary.
- Paid Leave
- Paid vacation, sick leave, and personal days are provided as part of the benefit plan, as well as specified holidays. This position also includes a phone allowance.
- Retirement
- NCTCOG participates in a defined contribution plan as an alternative to Social Security. The defined contribution retirement plan provides retirement benefits for all eligible employees. NCTCOG contributes twelve percent (12%) of permanent full-time employees' gross salaries. Participating employees contribute six percent (6%) of gross salary. An employee becomes forty percent (40%) vested in NCTCOG's contributions after three full years of employment. An additional fifteen percent {15%) is vested for each additional year of employment. An employee becomes fully vested after seven years of employment.
- Work/Life Balance Programs
- To help employees and their families meet personal and professional challenges, NCTCOG provides an employee assistance program, prepaid legal services, lunch and learn seminars, alternate work schedules, alternate commute programs, and an on-site gym.
- Professional Development
- NCTCOG is committed to professional development and provides a wide range of training opportunities-both online and traditional classroom sessions. It covers applicable professional development expenses, professional memberships, and licenses, as well as tuition reimbursement
Equal Employment Opportunity Employer:
NCTCOG is an equal opportunity employer/program. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, veteran status, and other classifications covered under federal, state, or local laws. Auxiliary aids and services are available upon request to individuals with disabilities.
Background Check & Drug Testing:
All selected candidates must undergo a pre-employment background check and drug screening. Background checks include national criminal background check, employment history, motor vehicle record check, social security verification, education verification, and other elements as needed. NCTCOG is committed to a safe and drug free workplace and performs pre-employment substance abuse testing. All new hires are required to undergo a drug test which detects the presence of illegal drugs for months prior to testing. We appreciate your cooperation in keeping NCTCOG safe and drug free. In order to receive an offer of employment from NCTCOG, selected candidates must successfully pass the pre-employment background check and drug screening.
E-Verify:
The North Central Texas Council of Governments participates in the federal E-Verify program in order to verify a new employee's authorization to work in the United States. Applicants must be lawfully authorized to work in the U.S.
Job postings are kept open for a minimum of 10 calendar days and may close anytime thereafter at the discretion of the hiring manager.
