The Mainframe Systems Programming Manager manages system programming professionals and leaders and is accountable for the performance and results of the team. Decisions are guided by policies, resources, and business plan. The Leadership impact of this position is the level of service and the team's ability to meet quality and volume goals and the timeliness of completion. It is a senior-level technology position, demonstrating a thorough knowledge of information technology concepts, issues, trends, and best practices as they relate to the mainframe environment.

- Collaborates with other high level IT professionals, business strategists, specialized technicians, business process experts, vendors, consultants and/or business partners.
- Solves complex problems that have direct and important impact on strategic IT priorities and/or measurable business results.
- Credible expert advisor to peers and internal/external business partners; trusted advisor to Leadership.
- Creates improved IT materials, tools, work aids, and processes related to System Administration.
- Coaches less experienced system programmers in that discipline.
- Collaborates on operational/tactical business issues with internal business partner managers and subject matter experts. Provides information/ effectively interacts with external vendors, suppliers, auditors, business partners.