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NGIS Guest Service Rep PT w / Benefits
Job Number : 240001DL
240001DL
Primary Location
United States-Washington-Oak Harbor
Organization
NGIS WHIDBEY ISLANDPay Range : $19.55 or more DOE
Join us as our next Guest Service Representative at Navy Gateway Inns & Suites, with the Navy Exchange Service Command in Oak Harbor, WA
ELIGIBLE FOR A $500.00 HIRING INCENTIVE (must meet eligibility req’t)
Why the Navy Gateway Inn & Suites (NGIS) and Navy Exchange Service Command (NEXCOM) ?
While some may serve overseas for our country, we hold down the fort we serve the men and women who wear the flag America’s strength, America’s heart.
We are here to guide them, and deliver our service members and their families the tools they need to do what they love to do.
Here at the NGIS located on Naval Air Station Whidbey Island, no two days will look the same.
oYou can expect an unforgettable,dynamic, and competitive work environment.
oWe are a diverse and inclusive team supporting a high volume business, who push ourselves and those around us to develop personally and professionally, every single day.
This is where YOU fit in : NGIS Whidbey is in need of a Guest Service Representative to answer the call; a team player who is dedicated to supporting our local Naval community, and operational successes on a day to day basis.
So, what does a typical day look like? What does it take to succeed?
oServes as first point of contact with guests; Assists guests with all requests, in person or via telephone.
oMaking, confirming and / or cancelling room reservations, collecting payments and presenting lodging receipts, check-in / check-out process, authorized patron verification, guest room assignments, credit card processing etc.
oOperates a multi-line telephone system, records and delivers messages, as required, and answering inquiries pertaining to services, base facilities,
area attractions and travel directions.
The Qualifiers :
o1 year of experience in progressively responsible work related to position to be filled.
o1 year general office clerical experience
oMust possess the knowledge and skills necessary to perform job duties.
oMust pass a pre-employment criminal background check.
The Benefits begin DAY ONE :
We know you work hard, and cultivate the very best solutions for your family and that’s why we offer a competitive federal salary & comprehensive benefit plan.
oBenefits begin on DAY ONE
üMedical / Vision & Dental
ü401(k) & Pension Plan
üLife & Disability Insurance
üSick and annual leave accruals
üTuition reimbursement program
üContinuity of Employment Programs for Military Spouses
üTax Free shopping, worldwide, at any Navy Exchange location
üAccess to on-base amenities, including lodging, bowling, gym, movie theaters, & much more (where available)!
üEmployee Assistance Plan (EAP)*
Includes LifeMart Discount Savings Program
GENERAL EXPERIENCE : One (1) year of general office clerical experience that demonstrated the ability to perform clerical duties satisfactorily.
SPECIALIZED EXPERIENCE : One (1) year progressively responsible experience related to the position to be filled.
SUBSTITUTION OF EDUCATION FOR EXPERIENCE : Study completed in a college, university, or junior college, above the high school level, may be substituted on the basis of one-half academic year of study for 6 months of experience.
Last updated : 2024-04-23
Full Time
Retail
$32k-41k (estimate)
04/25/2024
07/23/2024
mynavyexchange.com
VIRGINIA BEACH, VA
7,500 - 15,000
1946
ROBERT J BIANCHI
$1B - $3B
Retail
The Navy Exchange Service Command (NEXCOM) is a global organization with 14,000 associates. As a world-class retailer offering a range of products and services, we are proud to serve the best customers in the world - active duty military, retirees, reservists and their families. Our mission is to provide these customers quality goods and services at a savings and support Navy quality of life programs. Endless Opportunity: While NEXCOM has six different business lines, the majority of our employees work for the Navy Exchange retail locations, the Navy Lodge hotels, or at NEXCOM corporate headqu...arters. Working for NEXCOM offers a diverse range of opportunities and career paths for upward mobility or transition through training and experience into a new field of work. About Our Business Lines: Our six business lines are: Navy Exchange, Navy Lodge, Ship Store, Uniform Program Management Office (UPMO), Telecommunications Program Office (TPO) and Navy Clothing and Textile Research Facility (NCTRF). There are 300 Navy Exchange stores, 40 lodges, over 100 uniform shops along with an uniform mail order program and approximately 160 ship stores operated under our technical guidance providing sailors with a little bit of home across the world. We welcome applicants from both the civilian and armed services communities. Please visit us at www.NavyExchange.jobs to learn more about NEXCOM and view hundreds of openings around the world!
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The job skills required for Guest service rep include Guest Service, etc. Having related job skills and expertise will give you an advantage when applying to be a Guest service rep. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Guest service rep. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Guest service rep positions, which can be used as a reference in future career path planning. As a Guest service rep, it can be promoted into senior positions as a Concierge Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Guest service rep. You can explore the career advancement for a Guest service rep below and select your interested title to get hiring information.