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ABOUT :
People helping people. That's what a credit union, and in particular Navigant Credit Union, is all about. Our mission is to improve the financial well-being of the families, businesses, and communities we serve, and have been since our founding in 1915.
Now at more than $3 billion in assets, Navigant Credit Union is among the largest credit unions in Rhode Island, yet still maintain our community-driven values.
Those values-and our belief in putting people first-are just a few of the reasons why Navigant Credit Union has been named "Rhode Island's Best Place to Work" year-after-year by the Providence Business News .
Our Core Values consist of "Leadership, Unity, Caring, and Integrity" are the guiding principles for our organization. They are the qualities and / or traits that we consider a high priority for Navigant Credit Union employees.
Our company prides itself on demonstrating community-based values and investing in our workforce, while exceeding member expectations.
We offer tremendous opportunities for professional development, career advancement, and a best-in-class benefits package including a rich medical and dental plan, vision benefits, a robust 401(k) with a generous employer match, tuition reimbursement, competitive salaries, paid volunteer days, and opportunities to give back to the community.
If you believe you'd be a great fit, and are interested in joining our team, submit an application today!
ABOUT THE ROLE :
Under general supervision, but following established policies and procedures, provides leadership and direction to the Tellers.
Delivers exceptional customer service, aligned with the Credit Union's core values and mission statement. Supervises sales and service programs to ensure goals are communicated, met and improved.
Responsible for the efficient and effective delivery of products and services to members. Responds to questions and / or provides information upon request from members (internal and external).
Processes requests / transactions, as appropriate. Assists members and potential members in understanding and utilizing Credit Union products and services.
Provides such member services as opening new accounts, ordering checks, account maintenance, corrections, etc. Interviews and assists members complete loan applications, obtains pertinent loan information and prepares necessary paperwork to disburse loans.
WHAT YOU WILL DO :
Completes forms for opening and processing all types of accounts, including share, share draft, money market, certificates, IRAs, etc.
QUALIFICATIONS : Education
Education
High school diploma or equivalent (GED) education required.
Experience / Skills / Knowledge :
1.Preferred : Minimum 3 years previous experience as an Assistant Head Teller / Teller / MSR. Demonstrated knowledge of CU policies and procedures.
2.Excellent verbal, written, telephone and interpersonal communication skills. Must possess a strong service orientation and willingness to sell products and services.
3.Excellent organizational, analytical and problem-solving skills.
4.PC proficient including Microsoft Office (Word, Excel, Outlook) and the Internet.
5.Ability to function in a financial institution branch environment and utilize standard office equipment, including but not limited to : PC, fax, copier, currency counter, money order encoder, telephone, etc.
Ability to lift a minimum of 25 lbs. (coin bags). Some travel required.
GENERAL DESCRIPTION :
In terms of physical requirements, this position requires work best described as : Light
PHYSICAL TASKS :
AUDIO / VISUAL :
PSYCHOLOGICAL / MENTAL DEMANDS :
Job Posted by ApplicantPro
Last updated : 2024-02-27
Full Time
Banking
$40k-49k (estimate)
02/29/2024
05/11/2024
navigantcu.org
RIVERSIDE, RI
50 - 100
1915
Private
JIM DRAKE
<$5M
Banking
The job skills required for Head teller include Coaching, Customer Service, Scheduling, Problem Solving, Leadership, Products and Services, etc. Having related job skills and expertise will give you an advantage when applying to be a Head teller. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Head teller. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Head teller positions, which can be used as a reference in future career path planning. As a Head teller, it can be promoted into senior positions as a Teller Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Head teller. You can explore the career advancement for a Head teller below and select your interested title to get hiring information.