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Are you passionate about helping others? If so, we want you on our team!
Navient is looking for team members who will provide exceptional service and support to our customers!
WHAT WE DO:
We provide expert guidance, asset management, and business processing solutions to education, healthcare, and government clients at the federal, state, and local levels. Our passion and commitment to helping our clients and millions of Americans achieve financial success is what makes us an industry leader!
WHAT YOU’LL DO:
As a Customer Care Commercial Specialist II, you’ll play a critical role in assisting our customers as they navigate successful management and repayment of their loans. By speaking with our customers on inbound and outbound calls you will be the voice of Navient, guiding them through their options to help them achieve account resolution while providing them with support that is easy and reliable.
As a hybrid employee, your schedule will include a mixture of work-from-home and in-office scheduling.
LOCATION START DATE:
PAY BENEFITS:
As a full-time employee, you will earn $16.00 per hour and be eligible for a monthly performance bonus.
Full-Time Benefits:
SCHEDULE TRAINING:
HYBRID TRAINING: Monday-Friday, 8AM-5PM
(training period = 4 weeks)
SHIFT ONE
SHIFT TWO
SHIFT THREE ( 15% differential)
OFFICE AND TECHNOLOGY REQUIREMENTS:
Navient will provide all hardware and software. Qualified candidates must secure and maintain the following to successfully execute job responsibilities:
MINIMUM REQUIREMENTS:
OTHER HELPFUL QUALIFICATIONS:
Be proud of where you work – Choose Navient as the next step in your career!
Full Time
Business Services
$67k-90k (estimate)
01/31/2024
05/21/2024
navient.com
WILMINGTON, DE
3,000 - 7,500
2014
JAY W EISENHOFER
$3B - $5B
Business Services
Navient (Nasdaq: NAVI) is a leader in education loan management and business processing solutions for education, healthcare and government clients at the federal, state and local levels. The company helps its clients and millions of Americans achieve financial success through services and support. Headquartered in Wilmington, Delaware, Navient also employs team members in western New York, northeastern Pennsylvania, Indiana, Tennessee, Texas, Virginia, Wisconsin and other locations. Learn more at Navient.com.