41 Front Desk Associate Jobs in Annapolis, MD
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Nava Health and Vitality Center is Hiring a Front Desk Associate Near Annapolis, MD
We are in search of a dynamic Front Desk Associate to be the face of our Customer Service Operations for our Annapolis, MD location that will help further our mission!
Nava Health is a fast-growing and features a membership-based integrative practice with multiple locations in MD, VA, FL , as well as tele-visit options. NAVA began in 2014 with the mission to help clients transform their health and has grown to over 45,000.
Each center has a team of highly skilled Physicians, NPs, PAs, RNs, MAs, Phlebotomists, Nutritionists, Acupuncturists, and Massage Therapists. Together, we work to optimize health with our revolutionary and integrative approach to total body health & wellness.
An ideal candidate has a proven sales track record, genuinely enjoy helping others, and can easily thrive in a fast-paced environment. This position works directly with the General Manager to define daily tasks to support daily, weekly, and monthly goals. Our mission is to offer Nava’s integrated wellness on a national basis, and we need a strong team to make it happen.
What You’ll Do
- Handling inbound and outbound prospect and patient calls throughout their wellness journey and proudly promote all that Nava has to offer
- Explain Nava membership benefits, wellness packages, integrative therapies, and nutraceuticals
- Educating members on proposed treatment plans and pricing based on their individualized Custom Vitality Plan
- Build sustainable relationships and engage members by going the extra mile
- Providing exceptional service while managing appointment requests and general inquires, over the phone
- Accurately billing clients during the check-out process
- Acting as a liaison between client/patients, therapist, and medical staff
- Evaluating all levels of client experience to ensure the quality meets Brand standards
- Meet personal/team qualitative and quantitative targets
Who You Are
- Minimum 3-5 years of Customer Service experience
- Minimum 2-3 years of direct sales experience
- 2-3 years of experience in a spa or medical setting preferred
- Excellent phone etiquette
- Ability to work cohesively with others in a fast-paced environment
- Outstanding communication and customer relationship skills
- Good judgement and problem-solving skills
- Comfortable performing several tasks using computer software including EHR, Telemedicine Platform, Telephone software, Teams, and Outlook
- Flexibility to work some evenings and/or Saturdays
Job Type: Full-time
Job Type: Full-time
Pay: $45,000.00 - $50,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Employee discount
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- Monday to Friday
- Weekends as needed
Work setting:
- In-person
Experience:
- Customer service: 3 years (Required)
Work Location: In person
Job Summary
Full Time
$36k-47k (estimate)
02/25/2024
05/13/2024
navacenter.com
Columbia, VA
50 - 100
Related Companies
The job skills required for Front Desk Associate include Customer Service, Billing, Problem Solving, Life Insurance, Flexibility, Health Insurance, etc. Having related job skills and expertise will give you an advantage when applying to be a Front Desk Associate. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Front Desk Associate. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Front Desk Associate positions, which can be used as a reference in future career path planning. As a Front Desk Associate, it can be promoted into senior positions as a Receptionist II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Front Desk Associate. You can explore the career advancement for a Front Desk Associate below and select your interested title to get hiring information.
If you are interested in becoming a Front Desk Associate, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Front Desk Associate for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Front Desk Associate job description and responsibilities
Front Desk Associate keeps the front desk and lobby area clean and neat.
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The Front Desk Receptionist will perform a variety of general office duties such as client service, data entry, requisition of supplies, secretarial services, mail services, public relations, correspondence, and word processing.
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Working at the front desk requires using computers to keep records, process payments, and complete other tasks.
03/03/2022: Virginia Beach, VA
Maintaining cleanliness of front desk areas to contribute to an exceptional facility experience.
01/04/2022: Trenton, NJ
The Front Desk employee ensures positive customer experience.
12/09/2021: Lafayette, LA
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Front Desk Associate jobs
A front desk agent does not need any experience but should have a high school degree or GED equivalent.
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A front desk receptionist needs to be highly organized, friendly and engaging.
01/09/2022: Chillicothe, OH
Because a front desk worker has to multitask and serve many guests at once, a good employee must keep calm under pressure.
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Front desk employees need to be able to get along and work with a variety of people.
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Always Be Available as a Mentor.
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Step 3: View the best colleges and universities for Front Desk Associate.
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