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Service Manager
NationaLease Chattanooga, TN
$96k-122k (estimate)
Full Time | Consumer Services 3 Months Ago
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NationaLease is Hiring a Service Manager Near Chattanooga, TN

In 1944, a group of regional truck leasing company owners met in Chicago to discuss how they could work together to provide maintenance for one another as their trucks began to travel across the country. From that meeting, NationaLease was born. Today, maintenance and the technicians who provide it still form the backbone of the NationaLease system. We are looking to strengthen our team with people who share our passion for providing a high level of quality and service to our customers. If you are that sort of person, we’d love to hear from you. Additional information can be found on our website at http://www.nationalease.com. You can also follow us on Twitter and Facebook.

Transportation impacts every aspect of our customers' business. Whether leased, rented, owned, or even contracted for distribution services, transportation is critical to a company's success. Efficient transportation can enable a company to fine tune its entire business. Salem's range of innovative services gives our customers the control they want, providing the freedom to focus their assets on their core business, not transportation.

We understand the challenges companies face from rising transportation costs and too few resources to manage the workload; the financial stress requires an easier, more cost effective plan for transportation and distribution. For 50 years and through our more than 45 company locations, Salem NationaLease and Salem Carriers service the industry with individualized transport services tailored to each customer's needs.

What You’ll Do

This is a great opportunity for a driven Service Manager with a "can do" attitude. This person will be responsible for directing and supervising all shop operations and employees and provide leadership in servicing/maintaining customers’ equipment. The service manager will oversee clerical support, maintenance and diesel truck technicians in meeting company objectives and customer’s requirements.

Duties & Responsibilities:

  • Schedule and supervise activities of all assigned personnel
  • Provide appropriate supervision to employees. Ensure all duties are performed in a timely manner
  • Hire, train and evaluate personnel
  • Establish and maintain good working relationships with vendors
  • Follow up on additional work needed on any unit that leaves the shop for outside repairs
  • Comply with all Company, DOT and OSHA guidelines
  • Work within branch environment to increase sales, expand markets and promote business
  • Assist with performing of difficult or complicated duties as necessary
  • Plan and prepare work schedules and assign associates to specific duties
  • Provide training to new and existing employees on: expectations of position, how to perform duties of position, company policies, safety and other areas as necessary
  • Perform duties of each position if necessary and other tasks as directed by Area Manager
  • Maintain safe, clean and orderly work environment

What We’re Looking For

We offer:

  • Uniforms/ Safety Shoe program
  • Safety Awards
  • Employee Referral Bonuses
  • Company sponsored skills training with pay increases!
  • Health / Dental/ Vision/ Company Paid Life / Disability
  • 401(k) Retirement Plan with Company Match
  • Excellent Pay
  • Paid birthday and holidays from date of hire
  • Vacation pay
  • Education Reimbursement Program
  • Quality Safety Awards
  • *$250. Sign on bonus-Once a clean drug screen returned & On-boarding is complete for all NEW Hires.*

Qualifications and Skills:

  • High School diploma or equivalent
  • Minimum three years recent hands-on medium and heavy duty diesel truck mechanic and supervisory experience
  • Working knowledge of computer diagnostics and shop parts/maintenance software
  • Ensure cleanliness of shop & surrounding areas.
  • Must have own hand tools
  • Basic computer skills
  • CDL license preferred
  • Good driving record & proven work historyMust be able to work in extreme heat & cold temperatures

Apply at www.salemcorp.com

Call 336-728-6770 with inquiries

For more information about Salem NationaLease, please visit our website at http://www.salemcorp.com.

Location

Chattanooga, TN 37408

Position Type

Full-time

Required Travel

None

Job Summary

JOB TYPE

Full Time

INDUSTRY

Consumer Services

SALARY

$96k-122k (estimate)

POST DATE

02/17/2024

EXPIRATION DATE

05/13/2024

WEBSITE

nationalease.com

HEADQUARTERS

DOWNERS GROVE, IL

SIZE

500 - 1,000

FOUNDED

1944

TYPE

Private

CEO

DEAN VICHA

REVENUE

<$5M

INDUSTRY

Consumer Services

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Nationalease provides vehicle leasing and rental services.

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The job skills required for Service Manager include Leadership, Transportation, etc. Having related job skills and expertise will give you an advantage when applying to be a Service Manager. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Service Manager. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Service Manager positions, which can be used as a reference in future career path planning. As a Service Manager, it can be promoted into senior positions as a Customer Service Senior Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Service Manager. You can explore the career advancement for a Service Manager below and select your interested title to get hiring information.

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If you are interested in becoming a Service Manager, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Service Manager for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Service Manager job description and responsibilities

A service manager needs to be able to manage their time to ensure they can attend to both employee and customer requests.

02/28/2022: Frankfort, KY

The Guest Service Manager oversees all property operations, ensuring that the highest levels of hospitality and service are provided.

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The service manager ensures excellent customer service, maintains strong relationships with customers and third-party vendors and ensures repeat customers.

01/17/2022: Lansing, MI

Maximized sales by providing excellent customer service and minimize loss through proper utilization of standard operating procedures.

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Responsible for understanding each customer's expectations and delivering services as needed.

02/15/2022: Abilene, TX

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Service Manager jobs

Employers require that a viable candidate for a service manager position possess excellent computer skills.

01/13/2022: Middlesex, NJ

A few years of experience from a service oriented role, preferably with focus on customer experience and account management.

01/25/2022: Atlanta, GA

Experienced leader with proven record providing exceptional customer service operations.

01/21/2022: Grand Rapids, MI

Excellent Communication skills and the ability to solve problem are just a few qualities a service manager should have.

01/27/2022: Pittsburgh, PA

The service manager must also be able to work under stress besides handle stress.

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Step 3: View the best colleges and universities for Service Manager.

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