National Service Bureau is Hiring a Hybrid Call Center Representative Near Sarasota, FL
Benefits:
Guaranteed hourly rate uncapped commission
Hybrid work from home schedule
Monday to Friday schedule
Medical, Dental, Vision Insurance with employer contributions
Company provides paid for EAP (Employee Assistance Program)
Paid Vacation, Holiday’s, and Sick Time
GROW WITH US!National Service Bureau (NSB) is looking for Entry Level Collectors to join our growing team with offices in Bothell, WA and Sarasota, FL. NSB is a family owned, “People First” company focused on Insurance Subrogation and Accounts Receivable Management. We have grown for the last 35 years to become a leading national agency. We are a team of people who are self-motivated, accountable, and engaged in personal growth.
Entry Level Collector Job Description:
6 months past remote experience required
Strong ability for empathy
The ability to maintain professional conduct with people of any mood or personality type
Ability to work from home
Secure home office consisting of:
Dedicated high-speed Internet (Cable, DSL, Fiber) with access via a hardwired connection (not wi-fi)
Dedicated space where others cannot hear voice conversations, is free from background noise and other distractions (ex. Office space, extra bedroom, etc.)
Clear and professional backdrop
High levels of professionalism
Great communication skills
Ability to stay motivated and positive
Attention to detail
Natural self-starter
Time Management experience
Computer and typing skills
Ability to think first before reacting
Utilize our collaboration software(s) to be engaged in video collaboration with your team throughout the day.
NSB has a Training programthat you will be enrolled in on your very first day. This training is designed to jump start your career by providing the skills and experience necessary to be successful in the role prior to working in a hybrid environment. New team members learn about the industry, expectations, specific job skills, and more. Our experienced Training Manager and Management Team provides a variety of classroom/remote instruction, interactive learning, and guidance throughout training. With a focus on making sure you succeed out of the gates.
NSB Core Values:
Follow Through
Be Engaged
Think First
Be Respectful
Be Accountable
NSB Culture & Environment:
Diverse and friendly team
Emphasis on work/life balance
Guaranteed no nights/weekends
Positive environment
Performance-based Incentives
Advancement Opportunities
We are passionate about giving our team members the ability to control their income. As a member of the NSB Family, you will earn an uncapped commission on the work you do. Our Team members are some of the highest earning Reps in the industry, with the top 10% of collectors earning over $100,000 annually.
NSB is very proud of our team and the environment they are helping to foster here. We’re excited for you to join us!
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