National Insurance Services of Wisconsin is defined by our core values:

• Ethical
• Team-oriented
• Customer-focused
• Caring
• Hard-working

National Insurance Services is looking for a highly motivated, self-starting individual with excellent Customer Service skills and a desire to work in an upbeat team environment.

Join us and work with a great team!

$47,000 annual bonus

• Handle all aspects of review and distribution of plan documents.
• Provide excellent customer service to assigned caseload through annual service calls. Proactively identify the need for insurance policy revisions through service calls.
• Support Account Reps, Sales Reps, and Regional Vice President by handling action items identified in service visits.
• Respond to frequent customer inquiries via telephone (inbound and outbound), e-mail, or letter. Counsel clients on appropriate administrative practices to ensure compliance and alignment with insurance policy language.
• Maintain and update all systems databases and customer files per company guidelines.
• Collaborate with Customer Service Supervisor to identify opportunities for process improvements or service enhancements.

• Proficient in Word, Excel, Outlook, and Adobe Acrobat. Proven capacity to learn software programs developed in-house
• Demonstrated analytical skills. Must have a high aptitude for systematic problem identification, investigation, and resolution
• Willingness and enthusiasm to learn and apply concepts around new products, services, and procedural enhancements
• This position will require the attainment of a Life & Health insurance license for each of the states in the assigned region within 90 days of employment

Please visit our website to learn more about National Insurance Services!

National Insurance Services: http://www.nisbenefits.com/