Overview:
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a Customer Service Representative, you will be responsible for providing exceptional service to our customers and ensuring their needs are met.

Duties:
- Handle inbound and outbound calls to assist customers with inquiries, orders, and concerns
- Provide accurate and timely information regarding products, services, and promotions
- Enter customer data and update records in the system with attention to detail
- Communicate effectively with customers to understand their needs and resolve any issues or complaints
- Analyze customer interactions to identify opportunities for upselling and cross-selling
- Collaborate with other team members to ensure a seamless customer experience
- Meet or exceed sales targets by promoting additional products or services

Requirements:
- Fluent in English, both written and verbal communication skills
- Strong data entry skills with a high level of accuracy
- Excellent problem-solving skills and ability to think on your feet
- Previous experience in customer service or sales is preferred
- Bilingual or multilingual abilities, particularly in Spanish, are a plus

- Paid time off
- Ongoing training and professional development opportunities

If you are a motivated individual who enjoys interacting with customers and providing exceptional service, we would love to hear from you. Apply now to join our team as a Customer Service Representative!

Job Type: Full-time

Pay: From $18.00 per hour

Expected hours: 40 per week

Benefits:

• Flexible schedule
• Paid time off

Experience level:

• 1 year

Shift:

• 8 hour shift
• Day shift

Weekly day range:

• Monday to Friday
• No weekends

Work setting:

• In-person
• Office

Ability to Relocate:

• Oviedo, FL 32765: Relocate before starting work (Required)

Work Location: In person