The Therapy Office Administrative Assistant is responsible for performing designated tasks related to the operation of the therapy services in a fast-paced therapy department. Experience in a healthcare setting or medical office administration is preferred.

Job Duties:

• Therapy entrance reception: answer phones, greet customers, answer questions.
• Outpatient therapy program management: insurance authorization and verification, scheduling, chart management, order verification, insurance appeals/denials and more.
• Therapy payroll: ensure all therapy partner time is complete and accurate.
• Attendance at weekly meetings to ensure patient information is current and communicated with multidisciplinary team for ongoing patient care.
• Human Resources for Therapy partners: onboarding of new partners, personnel file maintenance, EHR training, licensure verification.
• Report reviews: Review weekly and monthly reports to ensure accurate and complete documentation.
• Durable Medical Equipment ordering and tracking.
• IT support for the therapy department
• Other duties to ensure ongoing compliance and workflow for the therapy team.

The right candidate for this position will have knowledge or skills in:

• Microsoft Office
• Excellent customer service skills
• Self-motivated and detail oriented
• Basic knowledge of medical terminology
• Good time management
• Works well in a team environment

The NHC environment is one of encouragement and challenge ... innovation and improvement ... teamwork and collaboration ... and honesty and integrity. All NHC partners are committed as partners, not only to the health of our patients, but to the well-being of the communities we serve.

If you are interested in working for a leader in senior care and share NHC's values of honesty and integrity, please apply today and find out more about us at nhccare.com/locations/nhc-place-cool-springs/

Skills

• Training - Bookkeeping

Behaviors

• Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well