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Client service associate
$39k-49k (estimate)
Full Time | Business Services 2 Weeks Ago
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National Bank of Arizona is Hiring a Client service associate Near Prescott, AZ

At National Bank of Arizona, we’re a community of professionals with relationships at our core. We strive to promote an engaging environment with accessible leadership and on-going employee development.

National Bank of Arizona was founded on the premise of building local relationships, we pride ourselves on providing our clients, shareholders and each other the best possible tools, resources and opportunities.

Our workplace culture is based on inclusivity and collaboration, so we can give our customers as well as our employees the best possible environment to thrive.

NBAZ is looking for a seasoned Client Service Associate (Teller) to join Arizona’s #1 Community Bank in our Willow Creek / Prescott branch.

If you are passionate about being part of a community, being a team player, and helping others reach their financial goals, then we are interested in speaking with you!

Essential Functions :

  • Responsible for accurately processing debit and credit transactions in compliance with established policies and procedures, while maintaining an acceptable balancing record.
  • Identifies and addresses clients' needs by providing a variety of services which may include opening new accounts, issuing counter checks, performing account maintenance, issuing / activation ATM cards, performing money transfers, ordering checks, receiving loan payments, etc.
  • Resolves clients’ problems either through direct personal action or referral to alternative branch or bank resources.
  • Identifies and maximizes cross-sell the banks' opportunities through exploring needs.
  • Other duties as assigned.

Qualifications :

High School Diploma or equivalent and some cashiering, customer service, balancing or other related experience.

Schedule : Monday Friday : 8 : 30 A.M. 5 : 30 P.M.; 40 hrs. / wk.

  • Basic knowledge of math, cashiering, balancing, debits, credits, bank products and / or banking.
  • Must have solid balancing and customer service skills.
  • Ability to cross-sell bank products based on client's needs.

Pay range (depending on experience) : $16.50 - $19.00

Benefits :

  • Medical, Dental and Vision Insurance - START DAY ONE!
  • Life and Disability Insurance, Paid Parental Leave and Adoption Assistance.
  • Health Savings (HSA), Flexible Spending (FSA) and dependent care accounts.
  • Paid Training, Paid Time Off (PTO) and 11 Paid Federal Holidays.
  • 401(k) plan with company match, Profit Sharing, competitive compensation in line with work experience.
  • Mental health benefits including coaching and therapy sessions.
  • Tuition Reimbursement for qualifying employees.
  • Employee Ambassador preferred banking products.
  • Last updated : 2024-04-27

Job Summary

JOB TYPE

Full Time

INDUSTRY

Business Services

SALARY

$39k-49k (estimate)

POST DATE

04/29/2024

EXPIRATION DATE

05/08/2024

WEBSITE

nbarizona.com

HEADQUARTERS

SCOTTSDALE, AZ

SIZE

100 - 200

FOUNDED

1984

CEO

EDWARD PLOTKIN

REVENUE

$10M - $50M

INDUSTRY

Business Services

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About National Bank of Arizona

National Bank of Arizona was founded on a mission of building local relationships and providing exceptional customer service. More than 30 years later our approach hasn't changed. We still pride ourselves on providing local expertise and delivering award-winning service. National Bank of Arizona is a division of ZB, N.A., which operates in nearly 500 local financial centers across 11 Western states: Arizona, California, Colorado, Idaho, Nevada, New Mexico, Oregon, Texas, Utah, Washington and Wyoming. ZB, N.A.'s parent company is Zions Bancorporation, which is included in the S&P 500 and NASDAQ... Financial 100 indices (NASDAQ: ZION). A division of Zions Bancorporation, N.A. Member FDIC | Equal Housing Lender Find us on: Website: https://www.nbarizona.com Facebook: https://www.facebook.com/nationalbankofarizona Twitter: https://www.twitter.com/nbarizona Instagram: https://www.instagram.com/nationalbankofarizona/ YouTube: https://www.youtube.com/c/NationalBankofArizona1 More
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The following is the career advancement route for Client service associate positions, which can be used as a reference in future career path planning. As a Client service associate, it can be promoted into senior positions as a Client Service Specialist III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Client service associate. You can explore the career advancement for a Client service associate below and select your interested title to get hiring information.

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If you are interested in becoming a Client Service Associate, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Client Service Associate for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Client Service Associate job description and responsibilities

Maintain an updated knowledge of the organization's products, services, and customer service policies.

01/13/2022: Albany, GA

Provided daily financial transaction services for clients while delivering excellent customer care.

03/06/2022: San Bernardino, CA

Understand Clients' business to predict their needs and provide appropriate solutions.

03/05/2022: Oakland, CA

Processes and follows up on client documentation for proper maintenance of accounts.

01/23/2022: Temple, TX

Registered Client Service Associates (CSAs) help to shape the future of service by modernizing the client experience through an elevated standard of care.

12/25/2021: Modesto, CA

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Client Service Associate jobs

Client Service Associates may also handle client complaints and provide resolutions.

02/27/2022: Providence, RI

Develop an ability to communicate effectively with clients, managers and other associates.

02/06/2022: Peoria, IL

May deliver exceptional customer experience while uncovering product or service needs for referral opportunities.

01/31/2022: Oakland, CA

Gained a clear understanding of client base to ensure the best possible handling of calls, visitors, and support requirements.

03/05/2022: Detroit, MI

Must be positive customer service attitude and dedication to quality, with a demonstrated attention to detail.

12/27/2021: Pierre, SD

Step 3: View the best colleges and universities for Client Service Associate.

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