Nation Safe Drivers has been in business for 60 years and offers the rare opportunity to earn ownership stocks! With a stellar reputation as an industry leader in the Automotive Industry and one of the finest places to work in South Florida, we are excited about expanding our team. Our beautiful State-of-the-Art Corporate Headquarters is located in the heart of Boca Raton's thriving business park district. Employees are valued at NSD and enjoy a fun corporate culture, a supportive leadership team and excellent benefits.

We are seeking an experienced Director of Training to join our Team. In this position you will responsible for onboarding all new hires to NSD. They will work with all departments to build curriculum and manage a team of training managers for new hire training, and current up training. They will also be responsible to staff and hire a full NSD training team.

Duties & Responsibilities:

• Manage the training department to ensure that each division at NSD has the appropriate trainers and training managers to lead the department.
• Create curriculum with each department for all job functions at NSD
• Train the trainer modules created for each business unit
• Work with Human Resources on creating a seamless onboarding process
• Create new training when onboarding new clients specific to their brand
• Determine improvement areas and work with Senior Leaders to develop OJT documents to assist with daily job responsibilities.
• Review client emails for new materials
• Build curriculum for all facets of the organization
• Work with compliance to create compliance specific training
• Build a claims training program for processing and contact center staff
• Hold calibration sessions with leadership on best-in-class practices
• Travel to tradeshows for training and improving job knowledge
• Site visits to see providers one on one to build upon relationships
• Review all opportunities to better enhance current training materials
• Oversee all leadership and staff of the training department
• Handle breakout sessions with all leadership
• Review processes with QA from each department to align expectations

Education and Work Experience:

• 5 years of Training Management with a minimum of 5 years in a leadership position.
• Strong understanding of a corporate and call center environment and the key levers to enhance performance and achieve targets.
• Significant experience with developing others through coaching, actionable feedback, and hands-on leadership.
• Must have great people skills, able to relate to and motivate people of diverse backgrounds.
• Bachelor’s Degree or equivalent work experience.

What NSD can provide:

• Excellent Benefits: Health, Dental, Life, Vision and Disability Options as well as Paid Vacation Days, Sick Days, Holidays and PTO. Pet Insurance too!
• Competitive compensation and a family-friendly work schedule
• Excellent Corporate Culture: Social Events, Recognition Luncheons, Family Days, and Holiday Celebrations
• Long-standing reputation for promoting from within -- great opportunity for a promising career path
• ESOP - Employee Stock Ownership Plan

**NSD maintains a drug-free workplace and performs pre-employment substance abuse testing.

Nation Safe Drivers provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, pregnancy, marital status, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Job Type: Full-time

Benefits:

• 401(k)
• Dental insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Work Location: In person