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9 Team Member/Customer Service Jobs in Grand Rapids, MI

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Dave Smith - State Farm Agent
Grand Rapids, MI | Full Time
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Nathan Smith State Farm
Grand Rapids, MI | Full Time
$38k-47k (estimate)
2 Months Ago
Mister Car Wash
Grand Rapids, MI | Part Time
$35k-44k (estimate)
2 Months Ago
Marsha Veenstra - State Farm Agent
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Team Member/Customer Service
Nathan Smith State Farm Grand Rapids, MI
$38k-47k (estimate)
Full Time 2 Months Ago
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Nathan Smith State Farm is Hiring a Team Member/Customer Service Near Grand Rapids, MI

Overview: Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products

Responsibilities:

  • Establish customer relationships and follow up with customers, as needed
  • Use a customer-focused, needs-based review process to educate customers about insurance options
  • Develop leads, schedule appointments, identify customer needs, and market appropriate products and services

As an Agent Team Member, you will receive...

  • Retirement with match
  • Hourly pay plus commission/bonus
  • Paid time off (vacation and personal/sick days)
  • Flexible hours
  • Growth potential/Opportunity for advancement within my agency

If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.

Job Type: Full-time

Pay: $18.00 - $25.00 per hour

Benefits:

  • 401(k)
  • Flexible schedule
  • Paid sick time
  • Paid time off
  • Paid training

Shift:

  • 8 hour shift

Weekly day range:

  • Monday to Friday

Application Question(s):

  • This position is customer service oriented. There are times customers are rude, verbally abusive, etc. Are you able to maintain a professional demeanor while helping resolve the customers issue?

Education:

  • High school or equivalent (Preferred)

Experience:

  • Customer service: 3 years (Preferred)

License/Certification:

  • property and casualty license (Preferred)

Shift availability:

  • Day Shift (Required)

Ability to Commute:

  • Grand Rapids, MI 49534 (Required)

Work Location: In person

Job Summary

JOB TYPE

Full Time

SALARY

$38k-47k (estimate)

POST DATE

03/30/2024

EXPIRATION DATE

07/27/2024

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The following is the career advancement route for Team Member/Customer Service positions, which can be used as a reference in future career path planning. As a Team Member/Customer Service, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Team Member/Customer Service. You can explore the career advancement for a Team Member/Customer Service below and select your interested title to get hiring information.

Mister Car Wash
Part Time
$35k-44k (estimate)
2 Months Ago

If you are interested in becoming a Team Member Customer Service, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Team Member Customer Service for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Team Member Customer Service job description and responsibilities

The best customer service professionals know how to keep their communications with customers simple and leave nothing to doubt.

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Front-line customer service employees work to create a positive environment for customers.

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Greeting customers when they enter a store, business or restaurant.

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Responds to customer inquiries by telephone, e-mail, or chat to provide non-technical problem resolution.

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Overall responsible for the customer service via all channels (LiveChat, email, social platforms).

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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Team Member Customer Service jobs

Successful customer service teams continue their training and education.

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Front-line employees are an essential part of customer service.

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Strong front-line customer service can lead to repeat customers and positive reviews, which can attract new customers.

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Front-line customer service employees need a specific set of hard and soft skills to communicate effectively with customers.

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Analyzes a customer's service needs and refers to other service or technical departments for follow up as needed.

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Step 3: View the best colleges and universities for Team Member Customer Service.

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