Napoleon Harley-Davidson is looking to add to our amazing service technician team! We are interviewing entry level all the way up to master technicians. If you are looking for a fast-paced growing store, then you are in the right place!

• Provide prompt, dependable, high quality, vehicle service to (internal & external) customers.
• Complete repair work within the scheduled or allotted time period whenever possible. Continually improve this “efficiency” skill.
• Maintain productivity (time spent working on billable jobs) as close to 100% as possible.
• Accept work assignments from Service Writer/Manager.
• Perform service, repair and customization work in accordance with factory specifications.
• Assist Service Writer, when requested, with writing up work orders, communication with customers, test riding, or any other issue which will help ensure customer satisfaction.
• Notify Service Writer/Manager of additional work needed or any delays in expected completion as soon as they become known so that customer may be contacted and notified of the delay.
• After job is finished ensure proper completion and filing of paperwork.
• Keep work areas as clean as possible and assist others with maintaining shop cleanliness.
• Maintain technical (PHD and other) qualifications by completing any necessary training programs assigned to you by the Service Manager.

Our Facility:

• Dyno available. Training provided.
• Specialty tools supplied.

Requirements

Qualifications & Job Requirements:

• MMI or equivalent Harley-Davidson or Metric experience preferred.
• At least 1 year or more of dealership experience.
• Dependable, organized and self-motivated
• Own your tools to perform the tasks required at your proficiency level.
• Valid driver's license with motorcycle endorsement.
• Proficiency on multiple lifts.
• Minimal call backs.
• Focus on quality and customer service.
• Organization and attention to detail in a high-volume environment.

Qualifications

· Completion of a factory authorized training program such as MMI Service School or equivalent work experience

· Current Motorcycle license.

Job Requirements

· Service Technicians need both basic and special tools to properly diagnose and service our products. All Service Technicians are required to own a set of tools within _30_ days of hire.

Physical Demands

· The noise level in the work environment is usually loud.

· Requires the use of both hands.

· Frequently required to bend, stoop, crouch, reach, handle tools, and lift ____lb. of material.

· Frequently requires the ability to balance and push a ____lb. motorcycle.

Working Conditions

· Frequently works near moving mechanical parts.

· Is potentially exposed to battery acid, gasoline, chemical cleaning materials or other toxic materials commonly found in a motor vehicle service department.

· Occasionally, exposed to exhaust fumes or other airborne particles.

Benefits

A fun, relaxed, and casual work environment with awesome people by your side working as a team to ensure the entire group's success! Plus...

• Healthcare, Dental, & Vision Insurance (we pay a generous portion of employee and dependent Medical insurance!)
• Life and disability insurance
• Generous Vacation/PTO Plan
• Employee discounts on purchases
• Dedicated leadership team who supports and cares for employees
• The opportunity for growth and a solid long term career...we promote from within!!
• Competitive Pay
• And more…

Job Type: Full-time

Pay: $15.00 - $30.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

Ability to Relocate:

• Napoleon, OH 43545: Relocate before starting work (Required)

Work Location: In person