Napleton Subaru in Rockford is looking for an Express Service Advisor! We offer an aggressive pay plan with high percentages!

Napleton Automotive Group is a world-class organization of happy employees. Relationships are the foundation of our success. With every vehicle sold and serviced, every customer interaction and every new hire brought onboard – we strive to create outstanding and long-lasting relationships. This means listening, caring and understanding. After ninety years of success, we're proud to call ourselves one of the nation's top-performing dealer groups.

What We Offer

• Competitive Compensation Packages
• Mentorship and coaching
• Excellent Opportunities for Career Growth
• We’re all on the same Team atmosphere
• Medical, Dental, for both employee and family
• Vacation, Holiday, Illness PTO options

RESPONSIBILITIES:

• Oversee the flow of Drive Lane. Ensure that customers receive prompt, courteous, and effective service.
• Take ownership of the customer's experience by carrying out those additional assignments that allow the dealership to leave a positive impression with the customer.
• Provide concierge support for all owner inquiries, whether phone or in person, to assure the customer does not get mishandled
• Ensures that the daily inventory of technicians' time is consistently sold to service customers.
• Distribute work between technicians efficiently

REQUIREMENTS:

• Organized, energetic and friendly personality
• Dealership experience is preferred
• Effective communication skills
• Demonstrated ability to manage others
• Valid in-state driver's license

Job Type: Full-time

Salary: $45,000.00 - $60,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• 4 days a week plus saturdays.

Supplemental pay types:

• Bonus pay
• Commission pay

License/Certification:

• Driver's License (Preferred)

Work Location: In person

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Job Type: Full-time

Pay: $45,000.00 - $60,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Health insurance
• Life insurance
• Opportunities for advancement
• Paid time off
• Paid training
• Professional development assistance
• Vision insurance

Experience level:

• No experience needed

Schedule:

• 8 hour shift
• Weekends as needed

Work Location: In person