42 Customer Service Representative - State Farm Agent Team Member Jobs in Albuquerque, NM
Nancy Berch - State Farm Agent is Hiring a Customer Service Representative - State Farm Agent Team Member Near Albuquerque, NM
Job Description
As a Customer Service Representative with the Nancy Berch State Farm Agency, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of our customers.
We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for.
RESPONSIBILITIES:
- Establish customer relationships and follow up with customers as needed.
- Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions and billing clarification.
- Use a customer-focused, needs-based review process to educate customers about insurance options.
- Use exemplary communication to efficiently meet the needs of customers while promoting the development of our business.
- Dedicated to customer service
- Able to effectively relate to a customer, answer their questions, and anticipate their needs.
- Excellent communication skills to assist customers and coordinate with other agency team members
- Proactive in problem-solving
- Property/Casualty insurance license (or must obtain within 60 days)
- Ability to work in a team environment
- Hourly pay plus commission/bonus
- Retirement benefits
- Growth potential/Opportunity for advancement within my office
- Paid time off (vacation and personal/sick days)
- Health benefits
- Valuable career-building experience
Job Summary
Full Time
$49k-64k (estimate)
05/05/2024
05/20/2024
The following is the career advancement route for Customer Service Representative - State Farm Agent Team Member positions, which can be used as a reference in future career path planning. As a Customer Service Representative - State Farm Agent Team Member, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Representative - State Farm Agent Team Member. You can explore the career advancement for a Customer Service Representative - State Farm Agent Team Member below and select your interested title to get hiring information.
