Nan Xiang Soup Dumplings is an American born brand that opened its door in the heart of Asian cuisine, Flushing, New York in 2006 and gained popularity among food lovers in the New York City over the past 18 years. It has been selected as Michelin-recommended Shanghainese food for 9 consecutive years since 2007 and has been featured on various media and websites such as New York Magazine, Eater, Gothamist, GrubStreet, Serious Eats and many more as “The City’s Best Soup Dumplings”.

Job Summary:
We are seeking a dedicated and experienced staff to oversee the daily operations of our store. We are currently open interview with all front house positions:

1. Greet and welcome guests as they enter the establishment.

2. Seat guests and manage the seating chart to ensure efficient table turnover.

3. Answer phone calls and assist with reservations or takeout orders.

4. Provide menus, take orders, and ensure accuracy in orders.

5. Handle cash, credit, and debit card transactions accurately.

6. Maintain cleanliness and organization at the host stand and cashier station.

7. Communicate effectively with kitchen staff and servers to ensure smooth service.

8. Handle customer inquiries, complaints, and requests promptly and professionally.

9. Collaborate with other team members to provide exceptional customer service and a positive dining experience.

Job Types: Full-time, Part-time

Pay: From $15.00 per hour

Expected hours: No more than 40 per week

Benefits:

• Employee discount
• Flexible schedule

Shift:

• Evening shift
• Morning shift

Weekly day range:

• Monday to Friday
• Weekends as needed

Work Location: In person