Purpose:

Work to improve efficiency of processes for departments and units. This position focuses on the people’s side of adopting changes required to realize efficiencies in the operation.

Qualifications:

Bachelor's Degree and/or 2 years experience or equivalent mix of professional experience & education

Knowledge, Skills, & Abilities:

• Experience with business process implementation and/or improvement
• Experience with Microsoft Office products
• Excellent presentation skills with solid communication capabilities and practices, both oral and written
• Good project management skills
• Works well in a team environment
• Strong interpersonal capabilities and ability to work cross-functionally with other leaders on sensitive and/or emotional issues

Key Responsibilities:

• Identify, plan and implement key projects to improve quality, reduce costs, increase productivity and improve cycle time by reducing wasted time, rework, etc. resulting in significant business improvement and customer satisfaction.
• Provide management with project status updates, feedback, and appropriate reporting on key responsibilities and objectives.
• Facilitate meetings and/or projects, determine audience and tactics appropriate for a particular discussion. Adapt facilitation style in order to engage a variety of group settings.
• Evaluate process improvement information, including policy and procedures to identify inefficiencies and coordinate to determine a future state that satisfies the business requirements.
• Use appropriate measurement, analysis and evaluation methods to accurately identify and document process improvements
• Assess the cultural landscape and adapts project management strategies, as appropriate

Job Requirements: