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This inclusive employer is a member of myGwork the largest global platform for the LGBTQ business community.
Looking for a way to make an impact and help people?
Join PacificSource and help our members access quality, affordable care!
PacificSource is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to status as a protected veteran or a qualified individual with a disability, or other protected status, such as race, religion, color, national origin, sex, sexual orientation, gender identity or age.
Diversity and Inclusion : PacificSource values the diversity of the people we hire and serve. We are committed to creating a diverse environment and fostering a workplace in which individual differences are appreciated, respected and responded to in ways that fully develop and utilize each person's talents and strengths.
Administer commercial fully insured group accounts. Process enrollment and disenrollment transactions. Provide customer service by phone and e-mail to group administrators, brokers, and members.
Review daily payments, and reconcile accounts. Establish relationships with administrators, attend renewal meetings, and meet with group administrators as authorized.
Essential Responsibilities :
Maintain State or Federal Exchange group accounts.
Supporting Responsibilities :
SUCCESS PROFILE
Work Experience : Minimum of one-year prior Customer Service experience with basic excel skills required. Strong keyboarding and 10-key experience, Accounting / Accounts Receivable preferred.
Education, Certificates, Licenses : High School diploma or equivalent required.
Knowledge : Ability to gain understanding of group terminations and / or process and alternated funding arrangement contracts.
Basic math skills required, including percentages, ratios, graphing and spreadsheet skills required. Excellent customer service skills needed with verbal, telephone and written communication skills.
Requires problem solving skills and being able to multi-task. The ability to define and prioritize problems and manage workload without direct supervision.
Competencies : Adaptability
Adaptability
Building Customer Loyalty
Building Strategic Work Relationships
Building Trust
Continuous Improvement
Contributing to Team Success
Planning and Organizing
Work Standards
Environment : Work inside in a general office setting with ergonomically configured equipment. Travel is required approximately 5% of the time.
Skills :
Accountability, Collaboration, Communication (written / verbal), Flexibility, Group Problem Solving, Listening (active), Organizational skills / Planning and Organization, Teamwork
Our Values
We live and breathe our values. In fact, our culture is driven by these seven core values which guide us in how we do business :
Physical Requirements : Stoop and bend. Sit and / or stand for extended periods of time while performing core job functions.
Repetitive motions to include typing, sorting and filing. Light lifting and carrying of files and business materials. Ability to read and comprehend both written and spoken English.
Communicate clearly and effectively.
Disclaimer : This job description indicates the general nature and level of work performed by employees within this position and is subject to change.
It is not designed to contain or be interpreted as a comprehensive list of all duties, responsibilities, and qualifications required of employees assigned to this position.
Employment remains AT-WILL at all times.
Last updated : 2024-05-02
Full Time
$39k-53k (estimate)
05/03/2024
05/07/2024
The job skills required for Membership representative include Customer Service, Billing, Written Communication, Accountability, Accounting, Problem Solving, etc. Having related job skills and expertise will give you an advantage when applying to be a Membership representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Membership representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Membership representative positions, which can be used as a reference in future career path planning. As a Membership representative, it can be promoted into senior positions as a Member Certification Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Membership representative. You can explore the career advancement for a Membership representative below and select your interested title to get hiring information.
If you are interested in becoming a Membership Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Membership Representative for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Membership Representative job description and responsibilities
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Membership Representative jobs
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Be engage in self-development and training programs.
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Have a clear escalation pathway.
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Choose a type of working environment.
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