3 Dispatcher Jobs in Escondido, CA
My Guy Heating and Air Conditioning Inc is Hiring a Dispatcher Near Escondido, CA
Description
The Role
Responsibilities
- Evaluate customer calls and match the right technician to every job.
- Meet daily revenue and sold-hour goals by prioritizing the most urgent and profitable calls.
- Relay accurate information to technicians, ensuring proficient, quality customer experiences.
- Manage the whereabouts and needs of every technician in the field.
- Record results of each service call and create report summaries for senior management.
- Be professional and establish customer rapport, encouraging repeat business.
- Respond to customer requests, resolving issues and promoting the brand.
- Participate in training to boost sales and ensure quick, accurate dispatch of incoming orders.
- Update customers throughout the day on the technician’s progress.
- Successfully schedule customer appointments for service, maintenance, or any other inquiry.
- Coordinate installation schedules.
Competencies for Success
- Develop a proven track record in customer service.
- IT competent; good typist and proficient with phone systems.
- Highly organized with exceptional follow-through abilities.
- Strong verbal and written communications.
- Ability to build trust, diffuse conflict and hold others accountable.
- Personality that blends well with a fast-paced, goal-driven environment.
- Competitive individual contributor who also loves to win as a team.
Requirements
- Previous dispatching experience in a service-based industry.
Job Summary
Full Time
$41k-55k (estimate)
10/19/2023
06/23/2024
myguyairsd.com
Carlsbad, CA
<25
Related Companies
The following is the career advancement route for Dispatcher positions, which can be used as a reference in future career path planning. As a Dispatcher, it can be promoted into senior positions as a Limousine Chauffeur III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Dispatcher. You can explore the career advancement for a Dispatcher below and select your interested title to get hiring information.
If you are interested in becoming a Dispatcher, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Dispatcher for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Dispatcher job description and responsibilities
Dispatchers are generally responsible for coordinating with the customers regarding the delivery status of the products and providing precise logistics and the fastest transportation routes to the professional drivers to ensure smooth and timely deliverie
02/07/2022: Vincennes, IN
Dispatchers may dispatch calls for truck drivers, delivery drivers, and emergency responders like medical professionals, firefighters, and police crews.
12/30/2021: Oklahoma City, OK
A dispatcher selects the vehicle type according to the delicacy, frangibility, and rigidity of the material.
02/03/2022: Oklahoma City, OK
A dispatcher must think fast, consider many different options, and above all else try to keep himself calm.
02/02/2022: Las Cruces, NM
A good dispatcher must be able to coordinate trip schedules, manage routes, and handle calls and requests from operators, third-party vendors, and their supervisors.
12/12/2021: Pittsburgh, PA
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Dispatcher jobs
Getting training and certification as a truck dispatcher.
01/02/2022: Evansville, IN
Communicate with all parties before & during the job and getting feedback and updates.
12/25/2021: Eugene, OR
Complete a City employment application.
01/04/2022: Manchester, NH
Dispatchers should use an understanding tone and approach when communicating with callers.
01/03/2022: Las Cruces, NM
Previous experience as a Call Receiver/Dispatcher for law enforcement 911 calls.
03/06/2022: Tucson, AZ
Step 3: View the best colleges and universities for Dispatcher.
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