Job Overview:

We are seeking a Customer Service Representative to join our team. The ideal candidate will be responsible for providing exceptional customer service and support to our clients and team.

Duties:

- Answer incoming customer inquiries via phone, email, and chat

- Assist customers with product information, pricing, and availability

- Resolve any customer needs in a professional manner

- Conduct outbound calls to follow up on customer inquiries

- Perform data entry tasks to update customer records

Requirements:

- Excellent phone etiquette and communication skills

- Proficiency in English; multilingual abilities are a plus

- Strong analytical skills to assess customer needs effectively

- Prior experience in customer service or related field preferred

- Ability to handle high call volumes and work in a fast-paced environment

Benefits:

- Flexible, since work is done from home

- Comprehensive training program provided

- Supportive team environment fostering personal development

If you are a dedicated individual with a passion for delivering top-notch customer service, we encourage you to apply for this exciting opportunity as a Customer Service Representative.

Job Type: Part-time

Pay: $16.00 - $20.00 per hour

Expected hours: 3 – 5 per week

Benefits:

• 401(k)
• Dental insurance
• Flexible schedule
• Health insurance
• On-the-job training
• Paid time off
• Vision insurance
• Work from home

Shift:

• Morning shift

Weekly day range:

• Monday to Friday
• Weekends as needed

Work setting:

• Remote

Location:

• Long Beach, CA (Required)

Work Location: Remote