TITLE:NYC - Retail Stock Associate

DEPARTMENT:Retail 

REPORTS TO:Retail Stock Supervisor

LOCATION:New York, NY

DATE:January 2024

HOURS:Part time

SCHEDULE:Monday 9am-2pm, Tuesday 1pm-10pm, Thursday 1-10pm, 

and Saturday 2-11pm.

PAY RATE:$17.00 per hour

FLSA STATUS:Non-exempt

Role Summary

The Retail Team operates the museum’s award-winning retail store, which carries “best-of” products per category, and is known as a trusted destination for all things sexual wellness and sexual fun. As the Museum of Sex grows and expands, the retail component is a key piece of that expansion. The Stock ASSOCIATE plays a critical role in supporting the Business Goals of Retail by promoting a positive customer experience through filling the floor and ensuring product is presentable and correctly priced. Teamwork is a staple throughout our entire operation. The Stock Associate works closely with other Stock leaders and the Retail team to create an unforgettable experience for all museum visitors. We believe in fostering our staff’s abilities to learn and grow on the job. 

Primary Job Responsibilities

• Stock Associate is an important role which influences the daily operations of the Museum and contributes to the success of the business by ensuring the correct product is received and the items are displayed according to guidelines and are presentable and visually appealing.

• Receive, inspect, and count stock for damages or imperfections.

• Label items with identification tags and price tags

• Ability to use POS system (retail pro and reports) to keep track of inventory, plan for deliveries, stay up to date on margins, costs, and price updates

• Responsible for Stock procedures which includes but is not limited to receiving orders, tagging product, filling the floor, contacting vendors, and sending daily recap emails

• Highly observant and conducts replenishment needs for the retail sales floor

• Be knowledgeable of product offering and placement on the floor

• Maintains saleable stock and merchandise; Ensures cleanliness, freshness and where needed rotated stock to ensure first in, first out rules apply. 

• Must maintain appearance and functionality of assigned areas: product hut, store merchandise, collateral materials, stock rooms, and related spaces

• Be knowledgeable about the museum, its history, programs, and special events and effectively communicate this information to guests 

• Facilitate internal communication, as needed, with critical support departments: Operations, HR, Administration, etc

• Keep key team members aware of stock availability, order arrivals, and any product discrepancies including cost changes and damages.

• Assist in floor moves and merchandising

• Able to move from place to place which may include lifting packages up to 30lbs 

• Perform additional duties as required 

Employee Qualifications 

• You are extremely detail-oriented and organized

• Ability to process information or merchandise through the computer system and the POS system

• You have a background in stock, organization, and merchandising 

• You have excellent communication skills, and the ability to connect with people of all kinds.

• You are a dependable and friendly individual that enjoys working with a team.

• You thrive working in a fast-paced, dynamic environment. 

• You have the ability to work nights, weekends, and some holidays

• Pertinent backgrounds include: Theater and other forms of Entertainment, Events, Hospitality, Customer Service, and Nightlife

• Multilingual is a plus!

• Strong interpersonal skills and the ability to communicate effectively and clearly in stressful situations and maintain a calm demeanor 

• Must be a true self-starter and able to execute assignments independently.

• Strong work ethic and ability to work effectively as part of a team 

• High level of integrity and dependability with a strong sense of urgency and results-orientation 

Physical Demands / Work Environment

• The physical demands and work environment described in this job description is representative of those that the employee will encounter and are expected to meet to successfully perform the essential functions of the job. 

• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

• While performing the duties of this job, the employee is required to stand, walk, sit, talk, listen, and use hands to operate museum exhibits. Vision requirements include close, distance, peripheral vision, depth perception and ability to adjust focus. 

• The work environment is an indoor, climate-controlled public area of assembly. The noise level varies throughout the venue, some areas are very quiet while others contain reasonably high noise levels. There is ample lighting throughout the venue. There are no hazards and no protective devices worn or used in the office work environment.