Job Description Summary

The Telehealth Operations Manager – Primary Care Support reports to the Director of Operations and is also accountable to the Executive Medical Director of the Center for Telehealth and the Telehealth Director of Grants and Research. Under indirect supervision, this position provides management and supervision of the professional, clinical, quality, and educational needs and initiatives for telehealth primary care integrated support services. This position hires, evaluates, and supervises the operations of all primary care integrated services (including but not limited to Nutrition and Psychiatric integratated care, behavioral health collaborative care, etc.) and holds more discretion and greater financial authority than other lower management levels. Manages initiatives, strategic priorities, and programs which have an impact on the organization and statewide telehealth strategic objectives. Collaborates with leaders to establish operating procedures, enhance clinical/non-clinical workflows, increase productivity, and improve overall quality outcomes and operational efficiencies within a variety of delivery settings.

Entity

Medical University Hospital Authority (MUHA)

Worker Type

Employee

Worker Sub-Type​

Regular

Cost Center

CC004189 SYS - SCTA

Pay Rate Type

Salary

Pay Grade

Health-29

Scheduled Weekly Hours

40

Work Shift

Job Description

The Telehealth Operations Manager – Primary Care Support reports to the Director of Operations and is also accountable to the Executive Medical Director of the Center for Telehealth and the Telehealth Director of Grants and Research. Under indirect supervision, this position provides management and supervision of the professional, clinical, quality, and educational needs and initiatives for telehealth primary care integrated support services. This position hires, evaluates, and supervises the operations of all primary care integrated services (including but not limited to Nutrition and Psychiatric integratated care, behavioral health collaborative care, etc.) and holds more discretion and greater financial authority than other lower management levels. Manages initiatives, strategic priorities, and programs which have an impact on the organization and statewide telehealth strategic objectives. Collaborates with leaders to establish operating procedures, enhance clinical/non-clinical workflows, increase productivity, and improve overall quality outcomes and operational efficiencies within a variety of delivery settings.

Additional Job Description

Education: Bachelor's Degree or Equivalent Work Experience: 6 years progressive work experience and 1 years management experience

If you like working with energetic enthusiastic individuals, you will enjoy your career with us!

The Medical University of South Carolina is an Equal Opportunity Employer. MUSC does not discriminate on the basis of race, color, religion or belief, age, sex, national origin, gender identity, sexual orientation, disability, protected veteran status, family or parental status, or any other status protected by state laws and/or federal regulations. All qualified applicants are encouraged to apply and will receive consideration for employment based upon applicable qualifications, merit and business need.

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